Claims Assistant #ESY

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Claims Assistant to ensure accurate claims processing, maintain documentation, and liaise with stakeholders. The ideal candidate should have experience in claims processing, strong attention to detail, and good communication skills. Responsibilities include optimizing workflows for timely claims turnaround and participating in improvement initiatives.

Qualifications

• Experience in claims processing or related field preferred.
• Strong organizational and time management skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Ensure accurate policy details input for claims processing.
• Cross-check various systems to validate information.
• Prepare required documentation for claims submissions.
• Optimize workflows to achieve same-day turnaround times.
• Liaise with claimants and stakeholders for outstanding requirements.
• Participate in process improvement initiatives.

Skills

Attention to detail

Document preparation

Workflow optimization

Communication skills

Process improvement

Job description

Claims Assistant #ESY

Singapore | Posted: Nov 19, 2025

Job scope:

• Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates.
• Cross-check different system.
• Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types.
• Optimize workflows based on high volume claims and achieve it within same day turnaround time.
• Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)
• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.
• Any other ad-hoc assignments assigned by supervisor.

Interested candidates, please email your resume to [e-mail]

Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.