Strategic Leadership
- Develop and implement the hotel’s long‑term business strategy in alignment with the Board’s vision.
 - Identify new market opportunities, partnerships, and expansion strategies.
 - Oversee brand positioning, guest experience strategy, and service excellence initiatives.
 - Drive digital transformation and innovation across hotel operations and marketing.
 
Operational Management
- Oversee all departments including Rooms, Food & Beverage, Sales & Marketing, Finance, and Human Resources.
 - Ensure operational efficiency, high service quality, and compliance with brand and regulatory standards.
 - Review key performance indicators (occupancy, ADR, RevPAR, GOP, etc.) to achieve financial and service targets.
 - Implement cost controls and optimize operational processes to maximize profitability.
 
Financial & Business Performance
- Manage the hotel’s P&L to achieve revenue, profit, and growth targets.
 - Prepare annual budgets, forecasts, and business plans for Board approval.
 - Monitor financial performance and ensure sound financial management and reporting.
 - Drive ROI for capital expenditures and new investments.
 
People & Culture
- Lead, motivate, and develop a high‑performing leadership team.
 - Foster a culture of service excellence, accountability, and continuous improvement.
 - Ensure effective succession planning and staff engagement across the organization.
 
Stakeholder Management
- Represent the hotel in dealings with owners, investors, business partners, and key stakeholders.
 - Maintain positive relationships with tourism boards, government agencies, and industry associations.
 - Protect and enhance the reputation of the hotel brand through effective communication and leadership.
 
Qualifications & Requirements
- Bachelor’s Degree in Hospitality Management, Business Administration, or related field (Master’s preferred).
 - Minimum 10–15 years of senior leadership experience in hotel management or hospitality operations.
 - Proven track record of achieving strong financial results and operational excellence.
 - Strong leadership, interpersonal, and communication skills.
 - Deep understanding of hotel operations, guest experience, and market trends.
 - Strategic thinker with a hands‑on management style.