Chef Manager

The Wok People Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food service company in Singapore is seeking an experienced Operations Manager to lead the cafeteria service for hotel staff. You will manage daily operations, oversee staff performance, and ensure both the quality of food and guest satisfaction. The ideal candidate has at least 3 years of experience in food service operations, strong team management skills, and proficiency in MS Office applications. This role offers various benefits, including performance bonuses and staff meals.

Benefits

AWS & Performance Bonus

Annual D&D and Staff Outing

Staff Meals Provided

Outpatient medical consultation benefits

Clear and rapid career progression

Qualifications

• At least 3 years of experience in food service or operational support.
• Strong communication and interpersonal skills.
• Experience in team management and financial management.

Responsibilities

• Manage food service operations of hotel staff cafeteria.
• Oversee daily operations including cleanliness and staffing.
• Ensure quality standards and sanitation protocols are met.
• Manage guest relations and food cost management.

Skills

Interpersonal skills

Communication skills

Team management

Project management

Influencing skills

Tools

MS Office

Job description

Why join The Wok People?

The Wok People mission is bringing joy to people in the food we serve. Our core value guides us in putting People First in managing our human capital and in the way we serve our customers. We provide a workplace culture that strongly advocates continuous learning, strong teamwork, promotes well-being and creativity.

Job Responsibilities

• Manage and oversee the food service operations of hotel staff cafeteria by leading & supervising a team of F&B staffs.
• Manage daily operations including cleanliness, organization and staffing. Administer staff record and submit report to immediate supervisor. Manage, build, and maintain cordial relationships with clients and management.
• Manage guest relations and guest recovery. Provide exceptional guest service and setting the standard for all staff. Accountable for food cost management, menu planning, as well as the development and creation of new products needs.
• Responsible for the running and the supervision of food preparation to ensure that food quality standards are met and delivered to clients.
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as set in our HSE requirement.
• Driving license is required.
• Schedule of roster and other ad hoc responsibilities.

Job Requirements

Preferably specializing in Cafe/Food/Beverage/Restaurant Service, operational support and client management or equivalent. At least 3 years of working experience in the related field is required for this position. Excellent interpersonal and communications skills, able to liaise with all employees. Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organization. Strong experience in involving team management, project management, ownership of budget and costs structure financial management, and operations workflow. Familiar with MS Office applications including Excel, Word and PowerPoint. Ability to clearly articulate messages to a variety of stakeholders.

Benefits

AWS & Performance Bonus
Annual D&D and Staff Outing
Staff Meals Provided
Outpatient medical consultation benefit
Clear and rapid career progression
Supportive leaders, managers and great colleague