Centre Operations Supervisor, Elderly Care Services

JobStudio; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A local service provider in Singapore is seeking a Centre Operations Supervisor for Elderly Care Services. In this role, you will oversee client intake, manage staff, and ensure high-quality care. The ideal candidate will possess a Bachelor's Degree in a relevant field and 4-7 years of experience in elderly care operations. This position demands strong leadership, excellent communication skills, and proficiency in Microsoft Office applications. Interested candidates should apply with a detailed resume.

Qualifications

• 4 - 7 years of experience in elderly care, rehabilitation, or day care operations.
• Strong leadership and management skills.
• Knowledge of dementia and elderly care practices.
• Ability to handle sensitive information with discretion.

Responsibilities

• Conduct client intake assessments and lead care planning meetings.
• Supervise daily routines and activity coordination.
• Train and guide care staff, including onboarding.
• Manage staff deployment to ensure a safe environment.
• Ensure accurate documentation and operational processes.

Skills

Leadership skills

Client engagement

Organisational skills

Problem-solving abilities

Communication skills

Education

Bachelor’s Degree in Nursing/Social Work/Healthcare Management/Business Management

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Centre Operations Supervisor, Elderly Care Services

Conduct client intake assessments and reviews for both day care and day rehabilitation clients, and lead meeting for care planning

Supervise daily routines including meal preparation, activity coordination, client engagement, and maintenance of the centre

Collaborate closely with nurses and care staff to meet clients’ care and daily living needs

Coordinate programmes and services with internal teams and external partners to enhance the client experience

Lead, guide, and train care staff, including onboarding new employees and supporting continuous development in dementia and elderly care

Manage staff deployment and centre operations to ensure a safe and effective environment

Handle incidents involving staff, clients, and volunteers, ensuring proper resolution, reporting, and follow-up

Collaborate with the internal stakeholders on billing accuracy and staff-related matters, and support the Cluster Lead in monitoring the centre’s financial sustainability

Ensure accurate documentation of assessments, communications, and operational processes, and perform other duties as assigned to uphold service quality and efficiency

What we're looking for

Bachelor’s Degree in Nursing/ Social Work/ Healthcare Management/ Business Management or related studies

4 - 7 years of working experience in elderly care/ rehabilitation/ day care operations is preferred

Strong leadership and people management skills, with experience supervising teams

Knowledge of dementia care, elderly care practices, and rehabilitation services

Excellent communication, interpersonal, and client engagement skills

Strong organisational and problem-solving abilities, with attention to detail

Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook

Ability to handle sensitive information with discretion and maintain client confidentiality

Commitment to delivering high-quality, person-centred care and service excellence

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.