Centre Operations & Programme Lead

NEW HOPE COMMUNITY SERVICES LIMITED; Singapore; On-site; SGD 56,000 - 78,000; Full time

Job summary

NEW HOPE COMMUNITY SERVICES LIMITED seeks an Operations, Facilities & Programme Executive to manage day-to-day facilities under the Community of Impact (COI). You will coordinate centre operations, bookings, maintenance, hospitality, and administrative processes while supporting COI programmes and events.

You will work with staff, volunteers and vendors to ensure a safe, welcoming environment and seamless programme delivery; occasional after-hours support may be required to meet event needs.

Qualifications

• Minimum GCE O' Level or Diploma in relevant disciplines.
• Experience in facilities, operations, administration, hospitality or programme coordination is required.
• Ability to manage multiple operational responsibilities within a facility or community space is advantageous.
• Volunteer or work experience in the Social Service sector is a plus.
• Occasional after-hours work may be required to support programmes and bookings.

Responsibilities

• Coordinate centre operations, facility bookings, maintenance and hospitality arrangements.
• Manage enquiries via email, website, phone, and in-person interactions; handle end-to-end booking process.
• Oversee room setup, AV/equipment, F&B and other logistics for events and bookings.
• Maintain centre SOPs, safety standards and quality of service.
• Manage procurement, inventory and vendor relationships for facility operations.
• Support programme design, delivery and event logistics; coordinate participant registration and resources.
• Prepare financial records, invoices, and basic management reports for accountability.

Skills

Communication

Organisation & Coordination

Hospitality

Problem Solving

Microsoft Office

Education

GCE O' Level / Diploma

3+ years facilities/operations/admin experience

Tools

MS Office

Job description

NEW HOPE COMMUNITY SERVICES LIMITED seeks an Operations, Facilities & Programme Executive to manage day-to-day facilities under the Community of Impact (COI). You will coordinate centre operations, bookings, maintenance, hospitality, and administrative processes while supporting COI programmes and events.

You will work with staff, volunteers and vendors to ensure a safe, welcoming environment and seamless programme delivery; occasional after-hours support may be required to meet event needs.