Centre Manager (ID: 689536)

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading community service organization in Singapore is looking for a manager to oversee daily operations of Active Ageing Centres. The ideal candidate will lead a cohesive team, ensure efficient service delivery for seniors, and align practices with stakeholder needs. A minimum of 5 years in operations management and a relevant diploma or degree are required. Experience in café management is a plus. This role offers a rewarding environment focused on community engagement.

Qualifications

• Minimum of 5 years of relevant experience in operations management.
• Experience in café or restaurant management is advantageous.
• Strong interpersonal skills, with a passion for engaging and working with seniors.

Responsibilities

• Oversee daily operations of Active Ageing Centres.
• Manage day-to-day administration of a specific centre.
• Lead and cultivate a cohesive team of supervisors.
• Ensure compliance with standard operating procedures.
• Monitor centre performance indicators.

Skills

Operations Management

Team Leadership

Stakeholder Engagement

Interpersonal Skills

Education

Diploma or Degree in Social Work, Gerontology, Nursing, or related healthcare field

Job description

Oversee daily operations and performance of multiple Active Ageing Centres, ensuring efficient service delivery for seniors.

Manage day-to-day administration and programming of a specific centre, including a community café, to ensure safe and engaging experiences.

Directly lead and cultivate a cohesive team of supervisors to foster a positive work culture.

Collaborate with staff to align practices and uphold consistent service standards across centres.

Develop, review, and ensure compliance with standard operating procedures and emergency plans.

Monitor centre performance indicators, ensuring timely reporting to management and relevant authorities.

Coordinate facility maintenance and procurement while resolving operational issues promptly and cost-effectively.

Plan and optimize manpower deployment across centres to enhance operational efficiency.

Oversee community café operations, including budgeting, supplier management, and volunteer involvement.

Manage outreach and engagement initiatives tailored to community residents, ensuring innovative program designs.

Supervise volunteer management processes, including recruitment, training, and database maintenance.

Strengthen partnerships with community stakeholders and facilitate seamless service referrals.

Requirements

• Diploma or Degree in Social Work, Gerontology, Nursing, or a related healthcare field.
• Minimum of 5 years of relevant experience in operations management, stakeholder engagement, and team leadership.
• Experience in café or restaurant management is advantageous due to the integrated community café within the centre.
• Strong interpersonal skills, with a passion for engaging and working with seniors.