Centre Manager – Growth Leader for Music Education

AUREUS (BUKIT PANJANG PLAZA) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading music education company in Singapore is looking for a Centre Manager to lead a team of Customer Service Executives. The role involves achieving sales targets, mentoring team members, and providing excellent customer service. Candidates should have 2-3 years of experience in customer service, with strong leadership and sales skills. The position offers a gross salary of $4,000 - $4,500, along with performance bonuses and comprehensive benefits.

Benefits

Gross Salary of $4,000 - $4,500

Various Performance and Incentive Bonuses

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

In-House Learning and Development

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• At least 2-3 years of experience in the customer service field, with at least 1 year in a manager-level position.
• Strong proficiency in written and spoken English (bilingual/trilingual is an advantage).
• Goal-driven with ability to focus and prioritise tasks.

Responsibilities

• Conduct outgoing sales calls daily.
• Achieve monthly lead generation and sales targets.
• Mentor team to achieve individual targets.
• Answer incoming phone calls and emails professionally.
• Conduct sales activities for lead generation.
• Retain customers through effective problem solving.

Skills

Customer service expertise

Leadership

Sales skills

Problem-solving

Adaptability

Job description

A leading music education company in Singapore is looking for a Centre Manager to lead a team of Customer Service Executives. The role involves achieving sales targets, mentoring team members, and providing excellent customer service. Candidates should have 2-3 years of experience in customer service, with strong leadership and sales skills. The position offers a gross salary of $4,000 - $4,500, along with performance bonuses and comprehensive benefits.