Centre Manager

All That Jazz Dance Academy; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading dance academy in Singapore is seeking a Centre Manager to ensure a high-performing, welcoming environment for students and staff. This role involves managing customer service, driving enrollment growth, and overseeing studio operations. Ideal candidates have 4-8 years of experience in a similar role and strong communication skills. Join us for professional development in a supportive team culture with competitive compensation.

Benefits

Supportive team culture

Professional development opportunities

Performance-based incentives

Qualifications

• 4-8 years’ experience in customer service, operations, or studio management.
• Strong communication and interpersonal skills.
• Highly organized and calm under pressure.

Responsibilities

• Be the primary contact for families, delivering warm, professional service.
• Drive enrollment growth through trial coordination.
• Oversee daily communications and studio scheduling.

Skills

Customer service

Operations management

Strong communication

Organization skills

Interpersonal skills

Tools

iClassPro

Respond.io

Google Suite

Job description

Full-time, 5 days/week (weekdays & weekends)

Locations: Prinsep (Dhoby Ghaut/Bencoolen), Winstedt (Newton), Forum (Orchard Road), Katong (East Coast)

All That Jazz Dance Academy is seeking a Centre Manager to be the operational heartbeat of one of our studios. This role ensures a seamless, welcoming, and high-performing environment for students, parents/carers, and staff, while working closely with our Head of Departments, Academy Directors, and General Manager to deliver excellence across all touchpoints.

What You’ll Do

• Be the primary contact for families, delivering warm, professional service and handling escalations
• Drive enrollment growth through trial coordination, lead nurturing, and accurate student records
• Oversee daily communications, newsletters, and studio scheduling
• Ensure the studio is clean, safe, and well-stocked, coordinating with staff and vendors
• Lead and support a small Customer Service team, fostering a collaborative, student-focused culture
• Coordinate rostering, onboarding, and performance logistics for staff and students
• Partner with leadership (HODs, Directors, GM) to align operations with academy-wide goals
• Assist with exam board submissions and maintain compliance across records

What We’re Looking For

• 4–8 years’ experience in customer service, operations, or studio management (performing arts preferred)
• Strong communication and interpersonal skills with a warm, professional demeanor
• Highly organized,-oriented, and calm under pressure
• Familiarity with studio management software (iClassPro, Respond.io) and Google Suite
• Passion for the performing arts and student wellbeing

Why Join Us

• Work closely with academy leadership to shape a thriving studio culture
• Supportive team culture
• Be part of a dynamic, creative environment nurturing young talent
• Professional development opportunities and performance-based incentives
• Competitive compensation package with rewards focused on performance and growth

Only applicants with existing rights to work in Singapore will be considered.