Centre Administrator(Full-Time/Part-Time)

NK EDU (WESTGATE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local education center in Singapore seeks a professional to oversee daily operations, engage with tutors, parents, and students, and ensure quality customer service. The role involves coordinating marketing activities, managing resources, and requires energetic candidates capable of working weekends. Administrative skills are also essential.

Qualifications

• Must be energetic and have a business mindset.
• Able to work both weekends.

Responsibilities

• Oversee the daily operations of the Centre.
• Liaising with tutors, parents, and students.
• Provide quality customer service through understanding of customers’ queries and needs.
• Ensure that all customer enquiries are satisfactorily managed, resolved, and closed within an agreed timeframe.
• Ensure that student resources, stationery and merchandise are well stocked in the Centre.
• Monitor and escalate any urgent/complex issues to management.
• Counter sales of tuition packages.
• Coordinating marketing and sales activities at branch.
• Communicating with parents on new tuition schedules for every semester or academic year.
• Administer daily and monthly reports.
• Periodic preparation for new academic year as well as semesters.

Job description

Oversee the daily operations of the Centre

Liaising with tutors, parents and students

Provide quality customer service through understanding of customers’ queries and needs

Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe

Ensure that student resources, stationery and merchandise are well stocked in the Centre

Monitor and escalate any urgent/complex issues to management

Counter sales of tuition packages

Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year

Administer daily and monthly reports

Periodic preparation for new academic year as well as semesters

Must be energetic and have a business mindset

Able to work both weekends.