Centre Admin Executive (Tengah)

E-BRIDGE PRE-SCHOOL PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A vibrant educational institution in Singapore seeks an Administrative Executive responsible for supporting daily operations, providing customer care, and managing enrolment and finance tasks. The ideal candidate has 2 years of administrative experience, excellent communication skills, and proficiency in MS Office. Competitive remuneration and benefits are offered.

Qualifications

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language.
• At least 2 years of experience in an administrative role.
• Good interpersonal skills, able to relate to people from different cultures and languages.
• Able to work independently, multi-task and adapt quickly in a fast-paced environment.
• Able to handle confidential information with discretion and integrity.

Responsibilities

• Support data entry of child transactions into systems.
• Liaise with stakeholders for enrolment and subsidy issues.
• Handle calls/emails/inquiries from parents.

Skills

Interpersonal skills

Written communication

Verbal communication

MS Office proficiency

Education

GCE ‘O’ levels with B4 in English and credit in a second language

Job description

Overview

The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Roles & Responsibilities

1. Administration

• Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:
• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children
• Subsidy applications in CMS for all new and existing cases
• Update of school fees changes in CMS at child level (yearly)
• Update of vacancy status in CMS
• Retrieval of documents for audit purpose
• Handles queries from existing and new parents and provide support whenever needed
• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues
• Responsible for proper storage of stationary and uniforms
• Perform general clerical duties
• Support operational work flow
• Upkeeping of children's P file

2. Enrolment

• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises
• Follow up with parents on the documents needed for enrolment
• Planning of orientation sessions for new enrolment

3. Finance

• Issuing of ad-hoc invoices e.g. first-time payment, uniforms purchase etc
• Checking of monthly fee invoices
• Creating of monthly GIRO deduction listing, updating of monthly payment
• GSII monthly reconciliation
• Adding the correct subsidies discount for each child
• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS
• Petty cash handling

4. Customer Service

• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Handle calls/emails/walk-ins enquiries from existing and new parents
• Taking charge of the centre's inbox

5. Procurement

• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc. Prepare Expenditure Requisition Forms and obtain price quotations from suppliers

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language
• At least 2 years of experience in an administrative role
• Good interpersonal skills, able to relate to people from different culture and languages
• Good written and verbal communication skills
• Able to work independently, multi-task and adapt quickly in a fast-paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.