CDD Risk Analyst

United States Digital Space LLC; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

United States Digital Space LLC is seeking a CDD Risk Analyst APAC to strengthen our Know-Your-Customer processes in the APAC region. You will handle high-complexity due diligence cases, collaborate with commercial, compliance and product teams, and lead process improvements to scale operations.

You will monitor KYC/CDD/EDD procedures, update SOPs, mentor colleagues, and drive automation with data insights while maintaining regulatory rigor and timely decision making.

Qualifications

• 3-5 years of experience in Customer Due Diligence, Enhanced Due Diligence or KYC.
• Solid understanding of AML/CFT, CDD and EDD concepts.
• Project owner with ability to prioritise tasks based on business needs.

Responsibilities

• Perform periodic review of customer files per internal KYC/CDD requirements.
• Monitor KYC, CDD and EDD procedures to ensure customer compliance.
• Collect and analyse customer information on a periodic basis and document material changes.
• Drive process improvements and automation on workflow procedures.
• Engage, drive and lead projects with compliance, tech or commercial focus areas.
• Guide customers through periodic review processes, ensuring issues are addressed efficiently.
• Align with global teams to ensure consistency in requirements and experience.
• Autonomously manage high-complexity casework and update SOPs to ensure quality.
• Collaborate with seniors and cross-functional teams to identify tooling gaps and support testing of solutions.

Skills

KYC/CDD

EDD

AML/CFT

Data analysis

Project management

Job description

This is the company

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at the company.

CDD Risk Analyst APAC

Our Customer Risk Review team is looking for a hands-on analyst with experience in the payments and/or finance industry. You will be working with a wide range of teams within the company, including commercial, compliance, and product to ensure that our KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant. You will contribute to the practice of enhanced due diligence, anti-fraud and anti-money laundering whilst driving change and projects. The job doesn’t stop there as you will also be responsible for projects to improve operational scalability that impact our day-to-day work.

Operating with a hands-on mindset, you will independently manage intricate customer due diligence cases while serving as a catalyst for efficiency. You will assist in refining our standard operating procedures, mentor colleagues, and utilize data insights to automate and enhance our daily operational workflows.

What you will do

• Perform periodic review of customer files in accordance with internal KYC/CDD requirements.
• Monitor KYC, CDD and EDD procedures to ensure our customers’ compliance.
• Collect and analyze customer information on a periodic basis whilst documenting material changes to their organizational structures, legal entity(ies) and policies.
• Drive process improvements and automation on our workflow procedures.
• Engage, drive and lead projects along with your colleagues on compliance, tech or commercial oriented focus areas.
• Guide customers along the periodic review process, ensuring that issues and challenges are addressed efficiently.
• Align with global teams to ensure consistency in requirements and customer experience.
• Autonomously manage high-complexity casework while proactively updating SOPs and documentation to ensure a "First-Time-Right" quality benchmark and minimize rework.
• Collaborate with seniors and cross-functional teams to identify tooling gaps, contribute data insights for automation, and support the testing of solutions that reduce manual effort without increasing risk.

Who you are

• Operationally oriented with an eagerness to pick up and drive projects with our cross functional teams.
• Problem solver with ability to pick up things quickly.
• 3-5 years’ experience in Customer Due Diligence/Enhanced Due Diligence/KYC.
• Solid understanding of AML/CFT, CDD and EDD concepts.
• Extensive experience in conducting CDD and EDD screening.
• Project owner with an ability to prioritize tasks based on business needs.
• Capable of conducting meetings, leading project discussions, delivering presentations and interacting with stakeholders of different seniority and discipline.
• You enjoy working with people from different cultures and backgrounds.
• A structured thinker able to navigate ambiguity and commercial pushback, balancing regulatory rigor with operational speed to unblock merchants effectively.
• A proactive partner committed to team growth, who supports the onboarding of new joiners through peer coaching and promotes best practices to ensure global consistency.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at the company.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you?

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.