CATERING OPERATIONS MANAGER

PARADISE ELITE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading catering company in Singapore is seeking a Catering Operations Manager to provide leadership and ensure smooth operations for various catering events. The ideal candidate will have at least 3 years of relevant experience, strong interpersonal skills, and the ability to work under pressure. Flexibility for travel and weekend work is required. This role offers a dynamic environment where you can thrive in overseeing both logistics and client interactions.

Qualifications

• At least 3 years of relevant experience.
• Excellent customer service and ability to interact well with clients.
• Ability to work independently and in a team.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Provide leadership and guidance to Catering Operations team.
• Oversee and monitor all operations and logistics for catering events.
• Build and maintain good working relationships with clients.

Skills

Customer service expertise

Excellent communication skills

Teamwork

Ability to work under pressure

Job description

Roles & Responsibilities

• 1. Provide leadership and guidance to Catering Operations team
• 2. Work closely with operations, sales and kitchen team to ensure the clients’ needs are met
• 3. Oversee and monitor all operations and logistics for all catering events
• 4. Manage manpower planning to suit different catering needs
• 5. Monitor service, food and beverage standards and resolve any issues if necessary
• 6. Build and maintain good working relationship with clients and handle customer complaints
• 7. Monitor and maintain vehicle standard, food quality, service standard & smooth running of the catering office and central kitchen
• 8. Understanding with and complying with the mandatory hygiene standards and requirements
• 9. Undertake any other duties as may be assigned by superiors diligently and professionally.

Requirements

• At least 3 years of relevant experience
• Excellent customer service and able to interact well with clients
• Ability to work independently and in a team
• Excellent communication, interpersonal and organisational skills with strong network
• Willing to travel overseas if needed
• Able to work under split shift to meet business needs
• Willing to work on weekends and public holidays
• Able to work well under pressure in a fast paced environment
• Knowledge in banquet spaces, facilities and capabilities of the competitive market