Casual - Service Attendant (Origin & Bloom)

Marina Bay Sands; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

Marina Bay Sands in Singapore is looking for dedicated team members to provide exceptional guest service in our coffee bar. You will handle beverage orders, assist guests, and promote coffee products, contributing to a vibrant team atmosphere.

A minimum of one year in a guest contact role, along with food hygiene certification, is preferred. Join us to be part of a diverse workforce that values your unique contributions.

Qualifications

• Minimum of 1 year in guest service or contact roles, preferably in hospitality.
• Possess food hygiene and safety certification.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Handle food and beverage orders and serve guests.
• Provide excellent service and assist fellow team members.
• Promote and sell coffee drinks and educate customers.
• Maintain a safe and healthy work environment.

Skills

Customer Service

Coffee Preparation

Inventory Management

Education

Secondary school with O Level passes

Diploma in any field

Job description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up‑selling, well‑versed in all aspects of the menu.
• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re‑designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

Education & Certification

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage.

Experience

• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization.

Other Prerequisites

• Possess food hygiene and safety certification.
• Willing and able to work on shifts, weekends and public holidays.
• Possess a well‑groomed, professional appearance.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.