Casual - Service Attendant (Origin & Bloom)

Marina Bay Sands; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A renowned hospitality provider in Singapore is seeking a Casual Service Attendant to handle food and beverage orders and provide excellent service. The ideal candidate should have at least one year of experience in guest service and possess food hygiene certification. This role involves working in a dynamic environment, preparing coffee drinks, and ensuring customer satisfaction.

Qualifications

• Minimum 1 year in guest service or contact roles, preferably in hospitality.
• Possess food hygiene and safety certification.

Responsibilities

• Handle food and beverage orders and serve guests.
• Provide friendly service to all guests.
• Educate customers on the coffee drink menu.

Skills

Customer service skills

Barista skills

Coffee preparation

Education

Secondary school education with 'O' Level passes

Job description

Casual - Service Attendant (Origin & Bloom)

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

Responsible for handling food and beverage orders and serving guests.

Provide friendly, excellent service to all guests.

Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.

Assist guests on their respective requests, conduct suggestive and up-selling, well‑versed in all aspects of the menu.

Welcomes customers by determining their coffee interests and needs.

Educates customers by presenting and explaining the coffee drink menu; answering questions.

Sells coffees by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.

Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.

Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Maintains safe and healthy work environment by following organization standards and sanitation regulations.

Improves quality results by studying, evaluating, and re‑designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

Job Requirements

Education & Certification

Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage

Experience

Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization

Other Prerequisites

Possess food hygiene and safety certification

Willing and able to work on shifts, weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.