Casino Tech Support Engineer - Global (Singapore)

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading gaming technology company is seeking a Customer Support Specialist based in Singapore. The role involves maintaining advanced casino technology products, troubleshooting digital equipment, and supporting international installations. Candidates should have a Bachelor’s degree and strong interpersonal skills, with a willingness to travel. Irregular hours are expected to align with casino operations.

Qualifications

• Eligible for casino licensing (no criminal record, no bankruptcy, not under indictment).
• Willing to work irregular hours to support 24/7 casino operations.
• Open to international travel and potential overseas postings.

Responsibilities

• Perform routine maintenance and diagnostics on digital equipment at client sites.
• Troubleshoot and repair peripheral devices to ensure optimal performance.
• Collect and analyze data to improve equipment reliability and service quality.
• Communicate directly with clients to resolve issues and ensure satisfaction.
• Support equipment installation projects at international locations.
• Gain hands-on experience in Singapore before exploring global career opportunities.

Skills

Strong interpersonal skills

Communication skills across cultures

Education

Bachelor’s degree

Job description

A leading gaming technology company is seeking a Customer Support Specialist based in Singapore. The role involves maintaining advanced casino technology products, troubleshooting digital equipment, and supporting international installations. Candidates should have a Bachelor’s degree and strong interpersonal skills, with a willingness to travel. Irregular hours are expected to align with casino operations.