DHAMAAL HINDI MUSIC LOUNGE PTE. LTD.
Singapore
On-site
SGD 20,000 - 60,000
Full time
Job summary
A retail establishment in Singapore is seeking a customer service associate responsible for managing transactions, handling customer inquiries, and ensuring high levels of satisfaction. The ideal candidate will have a friendly personality, a positive attitude, and the ability to work night shifts, weekends, and public holidays. Responsibilities include POS management and ensuring the store is well-presented and stocked.
Qualifications
- Great team player and friendly personality.
- Positive attitude with willingness to learn.
- Able to commit to night shift, weekends, and public holidays.
Responsibilities
- Manage transactions with customers using POS.
- Scan goods and ensure pricing is accurate.
- Collect payments whether in cash or credit.
- Issue receipts, refunds, and changes.
- Resolve customer complaints and provide relevant information.
- Maintain clean and tidy checkout areas.
- Track transactions on balance sheets and report discrepancies.
- Handle merchandise returns and exchanges.
- Ensure high levels of customer satisfaction.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Manage point-of-sale processes.
- Follow all company's policies and procedures.
Responsibilities
- Manage transactions with customers using POS.
- Scan goods and ensure pricing is accurate.
- Collect payments whether in cash or credit.
- Issue receipts, refunds, and changes.
- Resolve customer complaints, guide them, and provide relevant information.
- Maintain clean and tidy checkout areas.
- Track transactions on balance sheets and report any discrepancies.
- Handle merchandise returns and exchanges.
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Manage point-of-sale processes.
- Follow all companies policies and procedures.
Job requirements:
- Great team player and friendly personality
- Positive attitude with willingness to learn and take on new tasks.
- Able to commit to night shift, weekends, and public holidays.