Cashier

SHILLA TRAVEL RETAIL PTE. LTD.; Singapore; On-site; SGD 20,000 - 30,000; Full time

Job summary

A retail company in Singapore is seeking a Cashier to manage transactions and provide outstanding customer service. Candidates should have at least 1 year of cashiering experience, be conversant in English, and capable of working at Changi Airport. The role involves handling various payment methods and ensuring compliance with store operational procedures. A proactive attitude and teamwork skills are essential for success in this position.

Qualifications

• Minimum 1 year of cashiering experience in retail / hyper mall environment.
• Conversant in English is a must. One other language speaking would be advantageous.
• Strong customer service mentality, proactive and willing to learn attitude.

Responsibilities

• Ensure accuracy in the collection of monies in different currencies.
• Maintain a safe and clean store environment.
• Collaborate with co-workers to accomplish sales and service goals.

Skills

Cashiering experience in retail

Conversant in English

Customer service mentality

Communication and interpersonal skills

Job description

Cashiering

• Ensure accuracy in the collection of monies in different currencies or modes of payment such as vouchers, cash, credit card transactions, Samsung Pay, staff purchases, etc.
• Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations
• Reduce the customer’s waiting time to a minimum
• Advise customer on GST and refund/exchange policy
• Conduct daily cash balancing and cash drops
• Update conversion rate as and when necessary
• Achieve the turnaround time for cashiering with high productivity level

Customer Service

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla’s service step is used in every customer interaction
• Respond to customer queries and complaints in a polite and courteous manner
• Maintain a well groomed appearance and project the right professional image at all times

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures
• Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls

Teamwork

• Collaborate with co-workers to accomplish sales and service goals
• Provide manager with customers’ feedback in a regular manner

Requirements

• Minimum 1 year of cashiering experience in retail / hyper mall environment
• Conversant in English is a must. One other language speaking would be advantageous
• Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
• Good communication and interpersonal skill
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable and good team player
• Able to perform retail operational hours which includes weekend and public holiday
• Must be comfortable to work in Changi Airport
• Only those with legal rights to work in Singapore can apply

(Only short-listed candidates will be notified)