Cash Management Agent | Bank | Contract

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A staffing services company in Singapore is looking for a candidate to manage cash replenishment for self-service terminals. The ideal applicant must have at least an 'O' level or diploma and one year of customer service experience. Key skills required include analytical abilities, coordination, and proficiency in MS Office. The role involves coordinating cash schedules and ensuring the smooth operation of cash management. The job requires shift work and is based in Tampines.

Qualifications

• Minimum GCE ‘O’ level or Diploma in Accountancy, Business Admin, Banking & Finance.
• Minimum 1 year customer service experience.
• Experience in cash management or branch operations is a plus.

Responsibilities

• Coordinate to produce cash replenishment schedules for SSTs.
• Ensure daily cash balances and determine replenishment needs.
• Review forecast performance to improve accuracy.

Skills

Analytical skills

Coordination skills

Negotiation skills

Customer service

MS Office applications

Verbal communication

Written communication

Education

GCE ‘O’ level or Diploma in relevant fields

Job description

Job Scope

• Coordinate to produce cash replenishment schedules for Bank’s self‑service terminals (SST).
• Ensure that the daily cash balances of assigned SSTs being managed and determine if any SSTs need to be replenished ahead of the next scheduled replenishment.
• Review the forecast performance of assigned SSTs to determine how to improve the accuracy of the forecast.
• Liaise with internal teams on daily operation requirement based on forecast of daily cash replenishment schedules.
• Ensure the cash management operation runs smoothly for the assigned SSTs.

Job Qualifications

• Minimum GCE ‘O’ level or Diploma in Accountancy, Business Admin, Banking & Finance or other analytical qualification
• Minimum 1 year customer service experience
• Experience with a bank or armored car company in cash management, branch operations or cash operations is a plus
• Excellent analytical, coordination and negotiation skills
• Well‑versed in MS Office applications
• Demonstrated good writing and verbal/telephone skills
• Willing to work on shifts, weekends, and Public Holiday
• Work schedule 8:00am – 8:00pm (4 days work week/3 days off)
• Location: Tampines

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