Caseworker (Social Service) - JL

TG Group Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A reputable organization in Singapore is seeking a meticulous Caseworker for a 1-year contract at Caldecott. The role involves managing data, compiling statistics, and monitoring adoption applications. Ideal candidates should hold a Bachelor's Degree in a relevant discipline and have proficiency in Microsoft Excel. Strong communication and coordination skills are essential. Shortlisted candidates will be informed.

Qualifications

• Bachelor's degree in a relevant field.
• Proficient in Excel and reporting tools.
• Strong communication and organizational skills.

Responsibilities

• Compile monthly statistics from service providers.
• Monitor adoption applications submitted through the portal.
• Input and update case referral data.

Skills

Proficiency in Microsoft Excel

Good communication skills

Coordination skills

Education

Bachelor's Degree in Psychology, Social Work, Counselling or relevant disciplines

Job description

Position: Caseworker (1-Year Contract)

Location: Caldecott

About the Role

We are looking for a meticulous and organised individual to support data management and reporting functions. The role involves compiling statistics, monitoring online applications, and maintaining case data during an ongoing transition to a new case management system.

Key Responsibilities

1. Monthly Statistical Collation and Reporting
   Compile monthly statistics from various service providers, transitioning from the current quarterly and half-yearly reporting cycle.
   Conduct manual collation of data until the new system is automated.
2. Adoption Portal Application Monitoring
   Monitor adoption applications submitted by the public through the online portal.
   Identify and elevate issues such as missing information or misrouted applications to the system support team.
3. Case Data Management
   Manually input and update case referral data during the interim period before the new system is fully implemented.

Requirements

• Bachelor's Degree in Psychology, Social Work, Counselling or other relevant disciplines
• Proficiency in Microsoft Excel and other reporting tools.
• Good communication and coordination skills.
• Able to work independently and manage multiple priorities in a fast-paced environment.

We regret to inform that only shortlisted candidates are notified.