Case Management Executive - Jurong (Healthcare), Up to $3.5K #HKH

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare staffing agency in Singapore is seeking a Case Management Executive to coordinate admissions, manage financial assistance schemes, and engage with residents and their families. The ideal candidate has a diploma and at least one year of relevant experience in healthcare or social services. This role offers a monthly salary of up to $3.5K and involves office hours, Monday to Friday.

Qualifications

• Minimally a diploma, with relevant experience in healthcare, social services, or administration.
• At least 1 year of experience in healthcare, eldercare, or community service settings in Singapore.

Responsibilities

• Coordinate admissions and manage financial assistance schemes.
• Support resident's journey and act as a point of contact for families.
• Maintain accurate resident records in digital systems.

Skills

Communication skills

Organizational skills

Customer service

Education

Diploma in healthcare or social services

Job description

Job Description

• Be at the heart of resident care! As a Case Management Executive, you will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.
• You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.

Admissions & Referral Management

• Manage nursing home referrals and admissions, ensuring smooth resident transitions
• Extract, organize, and update referral information in digital systems
• Prepare and organize admission documents
• Financial & Scheme Coordination
• Assist residents and families with financial assistance applications
• Ensure timely Household Means Testing updates and generate monthly reports
• Collect payments, activate GIRO, and coordinate with Finance

Resident & Family Engagement

• Support resident's journey from admission till end of life and act as point of contact for them and their caregivers
• Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.
• Support resident-centered events such as Family Day and bedside memorials

Administration & Coordination

• Maintain accurate resident records and profiles in digital systems
• Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed

Requirements

• Minimally a diploma, with relevant experience in healthcare, social services, or administration
• At least 1 year of experience in healthcare, eldercare, or community service settings in Singapore

Up to $3.5K

office hours, Mon to Fri

Interested candidates, please forward your resume to [e-mail]