Care Planner & Coordinator

SASCO SENIOR CITIZENS' HOME; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community healthcare organization in Singapore is seeking a skilled professional to develop person-centred care plans and coordinate seamless service delivery for seniors. The role involves acting as a key liaison between clients, care assessors, and community partners. Candidates should possess a Bachelor's degree in a relevant field along with experience in care coordination or case management. This opportunity is crucial for ensuring timely access to essential services for senior clients.

Qualifications

• Bachelor's degree in healthcare management, gerontology, or related field is required.
• Minimum 2 years' experience in healthcare or care coordination is necessary.
• Prior experience in care coordination/case management is preferred.

Responsibilities

• Develop person-centred care plans based on assessments and client needs.
• Coordinate referrals and service delivery for clients.
• Act as a client touchpoint for support and queries regarding services.
• Maintain compliance and documentation standards for care plans.

Skills

Care coordination

Client communication

InterRAI system knowledge

Team collaboration

Education

Bachelor's degree in healthcare management or related field

Tools

InterRAI

BRIGHT

Job description

Job purpose

The jobholder is primarily responsible for translating lnterRAI assessments into personalised care plans and coordinate seamless service delivery for seniors. Act as a key link between clients, Care Assessors, and community partners to ensure timely access to medical, social, and community services.

Duties and responsibilities

• Develop person-centred care plans based on lnterRAI assessments, client needs, and preferences, detailing goals, interventions, and recommended services.
• Coordinate referrals and service delivery, monitor client acceptance, and follow up on service commencement and progress.
• Act as a client touchpoint for queries and support from referral to service commencement.
• Update service availability, referral status, and alert Care Assessors to client condition changes.
• Maintain compliance and documentation standards; review and update care plans every 6 months or as needed.
• Build partnerships and facilitate communication across providers and multi-disciplinary teams.

Qualifications Required

• Bachelor's degree in healthcare management, gerontology, or related field.
• Healthcare or Allied Health professional (nurse, social worker, therapist) OR care staff with >2 years'experience in assessments, care coordination, or case management, preferably in senior/long-termcare.
• Prior experience in care coordination/case management (e.g., patient navigator, case manager).
• Have experience using lnterRAI & BRIGHT systems.