Care Advisor (Maid Agency Sales Consultant)

GENTLEHELP (TEO EXPRESS) PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading maid agency in Singapore is seeking a Full-Time Care Advisor to connect with employers and match them with helpers. The ideal candidate has strong communication skills, is customer-focused, and tech-savvy. This role offers a competitive salary along with commission and performance bonuses, flexible work benefits, and growth opportunities. Join a supportive team in a fast-growing company.

Benefits

Competitive salary with Commission

Flexible work benefits

10 Days Annual Leave

Qualifications

• Must have strong oral and written communication skills.
• Customer-focused with empathy is essential.
• Candidates should be team players and adaptable.

Responsibilities

• Connect with employers to understand their needs.
• Screen and match helpers with employers.
• Prepare documents and provide support.

Skills

Strong communication skills

Customer-focused with empathy

Team player and adaptable

Tech-savvy

Education

CEI certification

Tools

Google Apps

WhatsApp

ChatGPT

Job description

About gentleHelp:

gentleHelp (https://www.gentlehelp.com.sg/) is amongst the Top 5% of maid agencies in Singapore by placement volume. We are also a top-rated agency, as evaluated by verified employers during MOM surveys and Google Reviews, have more than 8 years of experience, and served over 1,000 families.

With a new generation of management from Big Tech and Consulting (MBB), we are embarking on an emboldened mission to reshape how care is delivered at home. We leverage leading-edge technologies behind the scenes to ensure that we can deliver seamless and intuitive user experience for all our customers whilst simplifying our operations and processes. Our innovative technology stack ensures accuracy and efficiency at every touchpoint.

This meant minimum paperwork, maximum customer-facing time, and allow our company to put people at the center of everything we do.

This Position:

• Full-Time Care Advisor (Salary shown is including basic + sales commission)

Why Join Us:

• Competitive salary with Commission, AWS, and Performance Bonus
• Leads provided by the Company
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Your Role:

• Engage: Connect with employers to understand their needs
• Match: Screen and match helpers with employers
• Care: Prepare documents, provide support, and mediate between employers and helpers

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy (familiar with Google Apps, Whatsapp, and ChatGPT)
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)