Canteen Supervisor

FOUR SEASONS FOOD CENTRAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food service provider in Singapore is seeking a Canteen Supervisor to oversee daily operations, manage staff, and ensure high standards of food service and cleanliness. Ideal candidates will have experience in food service with supervisory experience preferred. Strong leadership, communication, and organization skills are essential, along with the ability to maintain a positive customer atmosphere. This position offers the chance to contribute to menu planning and maintain inventory effectively.

Qualifications

• Experience in food service or hospitality, ideally in supervisory roles.
• Knowledge of food preparation and health standards.

Responsibilities

• Supervise and schedule canteen staff.
• Oversee food preparation and service for quality.
• Manage inventory and order food supplies.
• Ensure excellent customer service and handle complaints.
• Assist in daily menu planning.

Skills

Leadership

Communication

Time Management

Conflict Resolution

Financial Management

Education

High school diploma or equivalent

Certifications in hospitality or food safety

Job description

The Canteen Supervisor is responsible for overseeing the daily operations of the canteen, ensuring a high standard of food service, maintaining cleanliness and hygiene, managing staff, and handling inventory.

Key Responsibilities

Staff Management

• Supervise and schedule canteen staff, ensuring that the team is well-trained and motivated.
• Conduct regular staff performance reviews and provide feedback.
• Ensure all canteen staff adhere to health and safety regulations and hygiene standards.

Food Service Operations

• Oversee the preparation and serving of food, ensuring timely delivery and quality service.
• Ensure that food is stored, prepared, and served in compliance with food safety regulations.
• Handle customer inquiries and complaints in a professional manner.

Inventory Management

• Order and manage food and beverage supplies, maintaining optimal stock levels.
• Perform regular stock checks to ensure sufficient inventory and minimize waste.
• Ensure the proper storage and rotation of food items according to established standards.

Customer Service

• Ensure a high standard of customer service at all times, responding to customer feedback and resolving issues promptly.
• Promote a welcoming and positive atmosphere for customers.

Menu Planning

• Work with management or relevant teams to plan daily menus.
• Ensure that the menu offers variety and meets the dietary requirements of all customers.

Job Requirements

Education and Experience

• High school diploma or equivalent; additional certifications in hospitality, food safety, or management preferred.
• Previous experience working in food service or hospitality, ideally with supervisory responsibilities.
• Knowledge of food preparation, health and safety standards, and customer service.

Skills and Competencies

• Leadership and organizational skills to manage staff and operations effectively.
• Excellent communication skills to interact with customers, staff, and management.
• Ability to manage time efficiently and handle multiple tasks simultaneously.
• Basic knowledge of financial management, including budgeting and inventory control.
• Ability to handle stress and resolve conflicts in a calm and professional manner.
• Knowledge of food safety and hygiene standards.

Physical Requirements

• Ability to stand for extended periods and lift heavy items.
• Comfort working in a fast-paced kitchen and canteen environment.

Additional Qualities

• Attention to detail and high standards for cleanliness and quality.
• Ability to work flexible hours, including evenings or weekends, if required.
• Strong problem-solving and decision-making abilities.