Call Centre officer | Healthcare

ABER CARE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare service provider in Singapore seeks a candidate with clinic experience to manage patient inquiries and appointments. The ideal applicant should have at least 2 years of experience in a clinic, be proficient in computer skills, and be able to assist with administrative tasks. Working hours are 5.5 days a week. Interested candidates can send their resumes to the provided email.

Qualifications

• Min 2 years experience in a clinic setting.
• Proficient in computer skills and able to adapt to different software.

Responsibilities

• Schedule appointments and manage patient inquiries.
• Provide information about dental procedures and services.
• Follow up with patients to confirm bookings.
• Assist with administrative tasks in the clinic.

Skills

Customer service skills

Communication skills

Problem-solving skills

Proficiency in computer skills

Education

Nitec

Job description

Responsibilities

• Schedule appointments and manage high-volume patient inquiries
• Provide clear information about dental procedures and clinic services
• Follow up with patients to confirm bookings and reduce no-shows
• Identify patient needs and provide personalised solutions
• Work with the Customer Service Department
• Assist with administrative tasks and daily clinic operations
• Support ad-hoc projects as assigned by management
• Assist with healthcare or insurance industries

Qualifications

• Min 2 years experience in clinic
• Min Nitec
• Working hours 5.5 days a week
• Proficient in computer skills

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [e-mail]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|