Call Centre / Customer Service (Healthcare , in house)

JOBSTUDIO PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking candidates for an in-house call center position. This permanent role offers job stability with yearly pay increments, AWS, and up to 3 months of bonuses. Training is provided for entry-level candidates, and strong communication skills are required. Apply now for an opportunity to join a dynamic team.

Benefits

Yearly pay increment

Performance bonuses

Job stability

Qualifications

• Entry-level candidates welcome; training provided.
• Any customer service experience preferred.

Responsibilities

• Resolve customer queries via phone or email.
• Log all customer queries accurately.
• Follow up with internal teams for issue resolution.

Skills

Strong communication skills

Customer service experience

Education

GCE N Levels, GCE O Levels, Nitec, Higher Nitec or Diploma

Job description

Job Description

Any 5 days a week

Location: Jurong / Choa Chu Kang / Ubi (choose one)

No experience welcome, training provided!

This is an in house call center position!

Permanent position! Job stability! Not on project basis.

Yearly pay increment, AWS + up to 3 months variable + performance bonus.

• Handle and resolve all customer queries received via phone or email effectively and promptly
• Where first call resolution is not possible, follow up closely with internal parties for required resolution before reverting to the customer
• Ensure that all customer queries and any follow-up interactions are logged into the system accurately and timely
• Proactively elevate query trends or potential issues to team lead/manager
• Perform other assigned duties and/or project work

Requirements

• Min education: GCE N Levels, GCE O Levels, Nitec, Higher Nitec or Diploma
• Any customer service experience
• Strong communication skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Looi Ming Ming

EA Personnel Reg No: R1660254