Call Centre Customer Service - Government Projects (Up to $2800) #NKA

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for a customer service representative to handle inbound and outbound calls. Responsibilities include addressing inquiries, resolving complaints, and maintaining accurate records. Candidates should have at least O Level/Higher Nitec and prior customer service experience. Working hours are Mon-Fri, with alternate Saturdays required. Salary is set at $2800.

Responsibilities

• Handle inbound and outbound calls, addressing inquiries and resolving complaints.
• Document call details, maintain accurate records of interactions.

Skills

Customer service experience

Education

Minimum O Level/Higher Nitec

Job description

Location: Ubi

Duration: 1 year

Working Hours: Mon-Fri, Alt Saturdays, 8:30 - 6

Salary: $2800

Job Responsibilities

• Handle inbound and outbound calls, addressing inquiries, resolving complaints, and providing information about products or services in a clear and professional manner
• Document call details, update information, and maintain accurate records of interactions, while ensuring adherence to company policies and procedures.

Job Requirements

• Minimum O Level/Higher Nitec
• Must have customer service experience