Caffe Server

PRADA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading café in Singapore is seeking a Caffe Server to provide attentive and accurate service to guests. The role involves engaging with customers, delivering food and beverages, and ensuring a tidy dining area. Candidates should have a passion for customer service and comply with health and safety regulations. This position offers an opportunity to work in a prestigious environment with a focus on excellence.

Responsibilities

• Provide attentive and accurate table service.
• Move between different sections to assist team members.
• Deliver food and beverages to tables in a timely manner.
• Engage with customers and recommend menu items.
• Ensure the dining area is tidy and presentable.
• Help prepare the cafe for opening and closing duties.
• Ensure seamless coordination between front and back of house.
• Upsell menu items and promote specials.
• Adhere to company guidelines on uniform and grooming.
• Ensure a safe and hygienic environment.

Skills

Attentive service

Guest engagement

Time management

Job description

Job Summary/Purposes

The Caffe Server is responsible for providing attentive and accurate service to the guests, operating within the guidelines set by the manager. They ensure excellence in customer service through knowledge and passion for the product.

Responsibilities

• Take Orders & Serve Guests Provide attentive and accurate table service.
• Be a Floor Floater Move between different sections to assist team members and ensure smooth cafe operations.
• Food Running Deliver food and beverages to tables in a timely and professional manner.
• Guest Engagement Engage with customers, recommend menu items and create a welcoming atmosphere.
• Maintain Cleanliness & Organization Ensure the dining area is always tidy and presentable
• Assist with Set-Up & Closing Help prepare the cafe for opening and closing duties
• Communicate with the Kitchen & Bar Ensure seamless coordination between the front and back of house
• Upselling & Promoting Specials Stay informed about menu changes and promotions. Upsell menu items and promote specials to increase sales.
• Uniform & Grooming Compliance Adhere strictly to company guidelines on uniform care and personal grooming to ensure a polished and professional appearance that aligns with the brand's image.
• Health & Safety Adhere strictly to all health and safety regulations, ensuring a safe and hygienic environment for customers and staff.

The activities described above are listed by way of example and not exhaustively.