cafe Supervisor

KENZEN F&B PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A café company in Singapore is seeking a dedicated Café Supervisor to oversee daily operations and ensure excellent customer service. The ideal candidate should have at least 2 years of experience in café or F&B operations, strong leadership skills, and a passion for coffee. This role offers a competitive salary and a friendly working environment.

Benefits

Competitive salary

Staff meals & beverages

No lateness incentives

Birthday voucher

Friendly working environment

Qualifications

• At least 2 years of experience in café or F&B operations.
• Supervisory or team-lead experience preferred.
• Able to work weekends, public holidays and shift hours.

Responsibilities

• Supervise daily café operations to ensure smooth workflow.
• Lead, guide and motivate the service & barista team.
• Ensure consistent high standards of service and product quality.

Skills

Leadership skills

Communication skills

Customer service

Team motivation

Job description

Join our growing team!

We are looking for a dedicated and motivated Café Supervisor to oversee daily outlet operations and ensure excellent customer service. If you are passionate about coffee, enjoy leading a team, and thrive in a fast-paced café environment, we want to meet you!

✨ Job Responsibilities

• Supervise daily café operations to ensure smooth workflow
• Lead, guide and motivate the service & barista team
• Ensure consistent high standards of service and product quality
• Handle customer enquiries, feedback and service recovery
• Manage staff scheduling, training and performance
• Oversee inventory, ordering and stock control
• Maintain hygiene, cleanliness and safety standards (SFA/NEA compliance)
• Assist Manager in operational planning and reporting

🔍 Requirements

• At least 2 years of experience in café or F&B operations
• Supervisory or team-lead experience preferred
• Strong leadership and communication skills
• Positive attitude, responsible and able to work independently
• Able to work weekends, public holidays and shift hours
• Passionate about coffee and customer experience

💼 Benefits

• Competitive salary (based on experience)
• Staff meals & beverages
• No Lateness incentives
• Birthday Voucher
• Friendly and supportive working environment