Cafe Service Crew (PT)

Five Oars Coffee Roasters; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local coffee shop in Singapore is seeking a front-of-house crew member. You will be responsible for providing excellent customer service, processing orders, and ensuring satisfaction throughout the visit. No experience is necessary, but 1-2 years in the F&B or Retail industry is an advantage. Must be a team player with a positive attitude, able to work in a fast-paced environment and on weekends.

Qualifications

• No experience is required.
• 1-2 years of relevant experience in the F&B or Retail industry preferred.
• Willing to work weekends and public holidays.

Responsibilities

• Provide friendly and efficient service to customers.
• Process customer orders via POS system.
• Assist with setting and clearing tables.

Skills

Excellent communication and interpersonal skills

Team player

Positive attitude

Ability to multi-task

Job description

Our front‑of‑house crew represents the service and overall hospitality of the café. You should consistently provide excellent customer service and ensure comfort and satisfaction throughout the visit. The position requires someone who is a team player, service‑orientated, and passionate about the industry.

Responsibilities

• Offer friendly and efficient service to customers
• Provide menu recommendations to customers when asked
• Process customer orders via Point‑of‑Sale (POS) system
• Ensure all items are prepared and served promptly
• Assist with setting and clearing the table for various meal periods
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the shift manager
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements

• No experience is required
• At least 1‑2 years of relevant experience in the F&B or Retail industry will be an advantage
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi‑task and work in a fast‑paced environment
• Willing to work on weekends and public holidays
• Minimum 3 days per week

Working Locations

• Tanjong Pagar
• Upper East Coast
• Asia Square