Cafe Service Crew (FT)

FIVE OARS COFFEE ROASTERS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local café in Singapore is seeking a front-of-house team member to deliver excellent customer service and ensure guest satisfaction. The ideal candidate is a friendly and service-oriented individual with 1-2 years of experience in the F&B or Retail industry. Responsibilities include processing orders, making menu recommendations, and assisting with events. Work locations include Tanjong Pagar and Upper East Coast. This role requires weekend and holiday availability.

Qualifications

• 1-2 years of relevant experience in the F&B or Retail industry.
• Flexible and willing to work on weekends and public holidays.
• Able to thrive in a fast-paced environment.

Responsibilities

• Offer friendly and efficient service to customers.
• Process customer orders via Point-of-Sale (POS) system.
• Assist with setting and clearing the table for various meal periods.

Skills

Excellent communication and interpersonal skills

Teamwork

Customer service

Positive attitude

Ability to multi-task

Job description

Our front-of-house crew represents the service and overall hospitality of the café. You should consistently provide excellent customer service and ensure comfort and satisfaction throughout the visit. The position requires someone who is a team player, service-orientated, and passionate about the industry.

Responsibilities

• Offer friendly and efficient service to customers
• Provide menu recommendations to customers when asked
• Process customer orders via Point-of-Sale (POS) system
• Ensure all items are prepared and served promptly
• Assist with setting and clearing the table for various meal period
• Assist shift manager in planning and organizing special events
• Escalate customers\' feedback to the shift manager
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements

• At least 1-2 years of relevant experience in the F&B or Retail industry
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends and public holidays
• 5 days work week

Working Locations

• Tanjong Pagar
• Upper East Coast