Cafe Service Crew/Barista

Five Oars Coffee Roasters; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A popular café in Singapore seeks front-of-house crew members responsible for providing excellent customer service and ensuring guest satisfaction. Key duties include taking orders, menu recommendations, and assisting the shift manager. Ideal candidates are team players with a positive attitude. Experience is a plus but not required. Flexible scheduling and a supportive work environment are offered.

Qualifications

• No experience required, but 1-2 years in F&B or retail is an advantage.
• Work well in a fast-paced environment.
• Willing to work weekends and public holidays.

Responsibilities

• Offer friendly and efficient service to customers.
• Provide menu recommendations.
• Process customer orders via POS system.
• Assist with setting and clearing tables.
• Follow hygiene practices as per safety standards.

Skills

Customer service

Team player

Excellent communication

Interpersonal skills

Positive attitude

Job description

Our front-of-house crew represents the service and overall hospitality of the café. You should consistently provide excellent customer service and ensure comfort and satisfaction throughout the visit. The position requires someone who is a team player, service-oriented, and passionate about the industry.

Responsibilities

• Offer friendly and efficient service to customers
• Provide menu recommendations to customers when asked
• Process customer orders via the Point-of-Sale (POS) system
• Ensure all items are prepared and served promptly
• Assist with setting and clearing the table for various meal periods
• Assist the shift manager in planning and organizing special events
• Escalate customers' feedback to the shift manager
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements

• No experience is required
• At least 1-2 years of relevant experience in the F&B or Retail industry will be an advantage
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends and public holidays
• 5 days work week

Working Locations

• Tanjong Pagar
• Upper East Coast