Cafe Service Crew

Five Oars Coffee Roasters; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A local café in Singapore is seeking a front-of-house staff member to provide excellent customer service. You will assist in processing orders, making menu recommendations, and ensuring customer satisfaction. No experience is necessary, but a positive attitude and ability to work in a fast-paced environment are essential. This role requires a commitment of at least 3 days per week and may involve working on weekends and public holidays.

Qualifications

• No experience is required.
• 1-2 years of experience in the F&B or Retail industry is an advantage.
• Willing to work on weekends and public holidays.

Responsibilities

• Offer friendly and efficient service to customers.
• Process customer orders via Point-of-Sale (POS) system.
• Assist with setting and clearing the table for various meal periods.

Skills

Excellent communication and interpersonal skills

Friendly attitude

Ability to multi-task

Team player

Job description

Roles & Responsibilities

Our front-of-house crew represents the service and overall hospitality of the café. You should consistently provide excellent customer service and ensure comfort and satisfaction throughout the visit. The position requires someone who is a team player, service-orientated, and passionate about the industry.

Responsibilities

• Offer friendly and efficient service to customers
• Provide menu recommendations to customers when asked
• Process customer orders via Point-of-Sale (POS) system
• Ensure all items are prepared and served promptly
• Assist with setting and clearing the table for various meal period
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the shift manager
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements

• No experience is required
• At least 1-2 years of relevant experience in the F&B or Retail industry will be an advantage
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends and public holidays
• Minimum 3 days per week

Working Locations

• Tanjong Pagar
• Upper East Coast
• Asia Square