Cafe Service Crew

Liquid Chocolate 1 Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local cafe in Singapore is looking for a Cafe Service Crew member to provide excellent customer service by greeting and seating guests, ensuring cleanliness, and assisting in cafe operations. The ideal candidate will have strong communication skills and will be able to work effectively under pressure, with flexibility in working hours.

Qualifications

• The job may require long working hours and time flexibility.

Responsibilities

• Provide fast and courteous service to customers.
• Greet customers and escort them to tables.
• Inspect cafe's serving stations for cleanliness.
• Keep track of clean, dirty and occupied tables.
• Clean and organize menu in the designated area.
• Ensure positive dining experience for customers.
• Assist Outlet Supervisor in operations.

Skills

Excellent communication skills

Ability to work under pressure

Job description

The main purpose of the Cafe Service Crew is to greet arriving guests, welcome them into the outlet and seat them. The guest receives their first impression of the service of the outlet by their exchange with the Cafe Service Crew. He/She is vital to delivering a high standard of customer service and engagement for the outlets.

Related Duties and Responsibilities

• To provide fast and courteous service to customers.
• Greets customers, escorts them to tables and provide menu and suggestions.
• Inspects cafe's serving stations for neatness, cleanliness and other supplies for tables and serving stations.
• Observes tables and keep track of clean, dirty and occupied tables.
• Cleans, organizes and stocks menu at designated area.
• Interacts with customers as they leave the outlet to ensure positive dining experience.
• Assist Outlet Supervisor in ensuring that the cafe operations is run according to company policy.

Communication & Working Relationships

• Communicates professionally with all team members and Outlet Supervisor while keeping a productive working environment.
• Communicates with the stewards while keeping a healthy and clean environment.

Knowledge, Skills, and Experience

• Excellent communication skills and the ability to work under pressure.

Requirements of the job

• The job of the Cafe Service Crew may require long working hours and time flexibility.