Cafe Operations Manager

RK RECRUITMENT PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A prominent F&B company in Singapore is seeking a Multi-Store Operations Manager to oversee daily operations across multiple outlets. The ideal candidate will have at least 5 years of relevant experience, including managerial roles, and demonstrate strong leadership and communication skills. This role involves supervising store managers, ensuring compliance with standards, and collaborating with various teams to drive business growth.

Qualifications

• Min 5 years F&B experience including 2 years in management role.
• Strong leadership and communication skills.
• Experience managing multiple outlets is a plus.

Responsibilities

• Oversee multiple store operations ensuring high service and standards.
• Supervise store managers and enforce compliance with SOPs and hygiene standards.
• Collaborate with various teams to support product launches and promotions.

Skills

Leadership

Communication

Problem-solving

People management

Job description

✨ Multi-Store Operations Manager (F&B Industry) ✨ Join a well-known Japanese café brand in Singapore

This role oversees multiple store operations across Singapore, ensuring smooth daily operations, high service standards, and effective team performance.

Job Info

• Salary: Up to $4,500 Basic + Variable Bonus
• Work Days: 6 Days
• Work Location: Office + Outlets (islandwide)
• Industry: F&B – Japanese Café Chain

Job Scope:

• Ensure store schedules align with management needs and coordinate manpower deployment, hiring, and interviews.
• Supervise store managers to enforce SOPs, manage operations, and ensure compliance with food hygiene and SFA standards.
• Oversee training, equipment maintenance, and stock management, ensuring smooth store operations.
• Update menus across stores and delivery platforms, and manage equipment replacement as necessary.
• Collaborate with Business Development, Marketing, and Accounts teams to support product launches, promotions, and accurate sales tracking.

Job Requirements:

• Min 5 years of relevant F&B experience, including 2 years in a management role
• Strong leadership with excellent people management, communication, and listening skills
• Hands‑on experience managing multiple outlets is a plus
• Proactive problem solver – able to propose solutions (not just highlight problems)
• Comfortable working closely with the Director to drive business performance and growth

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