Cafe Manager

LUCKY CAFES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A popular restaurant in Singapore is seeking a Restaurant Manager to oversee daily operations. The role includes monitoring compliance with food safety standards, training staff in customer service, reviewing financial performance, and scheduling employees efficiently. The ideal candidate will also work closely with chefs, manage vendor relationships, and set long-term business goals. Join our team and contribute to enhancing our restaurant's performance and customer satisfaction.

Responsibilities

• Monitor restaurant operations to ensure compliance with food safety standards.
• Train staff on customer service techniques for handling complaints.
• Review financial reports to identify improvement areas for profitability.
• Ensure employees promote upcoming events via social media.
• Review menus with chefs to meet food quality standards.
• Manage employee schedules for peak coverage without overstaffing.
• Hire and train new employees, terminate underperformers.
• Maintain vendor communication for adequate food supplies.
• Establish long-term goals to improve restaurant performance.

Job description

Job Description & Requirements

Responsibilities

• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Reviewing financial reports to identify ways to improve profitability
• Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels
• Reviewing menus with chefs to ensure food quality standards are being met
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
• Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Establishing long-term business goals and objectives to improve the overall performance of the restaurant