Cafe Manager

In Great Company Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A local café business in Singapore is seeking a Café Manager to oversee daily operations and lead a motivated team. You will inspire your team to deliver exceptional service while ensuring compliance with food safety standards. The ideal candidate has 3–5 years of experience in F&B operations and strong leadership skills. This role requires passion for hospitality and a willingness to work flexible hours.

Qualifications

• Minimum 3–5 years of experience in café, restaurant, or F&B operations.
• At least 2 years in a supervisory role.
• Strong leadership and people-management skills.
• Passionate about hospitality and creating memorable guest experiences.
• Able to work weekends and public holidays.

Responsibilities

• Lead and motivate the café team to deliver excellent service.
• Oversee daily operations, cash handling, and shift planning.
• Monitor sales and cost performance to achieve monthly targets.
• Recruit, train, and develop café staff.
• Manage customer feedback professionally.

Skills

Leadership

Communication

People management

Customer service

Detail-oriented

Job description

As a Café Manager, you will lead the daily operations of our café and inspire your team to deliver the signature Creamier experience—one that’s heartfelt, efficient, and always joyful. You will oversee people, product, and performance to ensure every guest walks away a little happier (and life a little creamier).

Key Responsibilities

• Lead and motivate the café team to deliver excellent service and uphold Creamier’s standards.

• Oversee daily operations, including opening and closing, cash handling, and shift planning.

• Monitor sales, cost, and labour performance to achieve monthly targets.

• Ensure product quality, cleanliness, and compliance with food safety and hygiene standards.

• Recruit, train, and develop café staff, fostering a positive and growth-oriented team culture.

• Coordinate with the head office on marketing, seasonal launches, and operational improvements.

• Handle customer feedback with professionalism and empathy.

• Maintain equipment, inventory, and café presentation at all times.

Requirements

• Minimum 3–5 years of experience in café, restaurant, or F&B operations, with at least 2 years in a supervisory role.

• Strong leadership, communication, and people-management skills.

• Passionate about hospitality, desserts, and creating memorable guest experiences.

• Detail-oriented, hands‑on, and comfortable managing fast‑paced operations.

• Able to work weekends and public holidays (5 or 6‑day work week).

• Food Hygiene Certification preferred.