Business Support Officer

Maybank; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading banking institution in Singapore is seeking a Business Support Officer to assist in loan administration, reporting, and credit monitoring. The ideal candidate will have a diploma or degree in a relevant field and possess skills in Microsoft Office, detail management, and regulatory reporting. This entry-level role offers a full-time commitment with responsibilities including preparation of regulatory documents and ensuring compliance with various banking standards.

Qualifications

• Prior experience in banking operations, credit administration, or loan processing preferred.
• Strong knowledge of AML, trade finance, and regulatory reporting.
• Meticulous, organized, and able to manage multiple deadlines.

Responsibilities

• Provide support in reporting, loan administration, credit monitoring, and operational coordination.
• Prepare various regulatory reports and monitor compliance.
• Conduct ACRA/EIS searches and manage document warehousing.

Skills

Microsoft Office Skills

Detail Management

Accuracy

Being Thorough

Good Customer Service Skills

Education

Diploma / Degree in Banking, Finance, Business, or related field

Job description

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Job Description

To provide support in reporting, loan administration, credit monitoring, and operational coordination. This role is essential in ensuring regulatory compliance, accurate reporting, and smooth daily operations.

Job Responsibilities

• Reporting & Credit Monitoring
• Prepare, print, and distribute Daily, Monthly, Quarterly, and OAA reports.
• Support Morning Show reports and obtain Team Head approval prior to Form A submission.
• Review Daily Remittance AML reports and ensure timely STR submissions when required.
• Conduct ACRA/EIS searches and circulate Credit Monitoring reports.
• Prepare and submit monthly regulatory reports (e.g. MAS 757, AML Statistics, PNL).
• Monitor OAA renewals and generate AA renewal letters to obtain updated borrower documents. 2. LO / SLO Tracking
• Print Letters of Offer (LO) / Supplemental Letters of Offer (SLO) and prepare security documents.
• Track borrower acceptance / rejection of LO/SLO and ensure secured record keeping. 3. EFS Loan Application Support
• Submit EFS WCL & Trade Loan applications via ESIMS (Maker & Checker).
• Conduct exposure checks for new and renewal cases.
• Monitor EFS Trade expiry and prepare renewal letters.
• Upload required documents and ensure timely submission before availability expiry.
• Handle ad-hoc approvals and ensure trade premium fees are deducted. 4. Officer Code Tagging
• Tag officer codes in BIS, BWCIF, FITAS-CIF, and segment accounts.
• Track annual migration lists and ensure accurate revenue tracking. 5. General Administrative Support
• Conduct searches (ACRA, ROC, land title, CBES).
• Assist RMs/BDMs with signing conditions and signatory verification.
• Arrange courier services and manage document warehousing per MAS guidelines.
• Track fee waivers, annual leave records, and support audits.
• Coordinate meeting room bookings, festive packet distributions, and document filing.

Job Skills

• Microsoft-Office-Skills
• Detail-Management
• Accuracy
• Being-Thorough
• Good-customer-service-skills

Job Requirements

• Diploma / Degree in Banking, Finance, Business, or related field
• Prior experience in banking operations, credit administration, or loan processing preferred
• Strong knowledge of AML, trade finance, and regulatory reporting
• Meticulous, organized, and able to manage multiple deadlines Only shortlisted candidates will be notified.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Banking

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