Business Relationship Manager – Asia Pacific

Kyndryl; Singapore; Hybrid; SGD 180,000 - 280,000; Full time

Job summary

Kyndryl is seeking a Business Relationship Manager (BRM) to bridge CIO goals with APAC leadership, guiding digital transformation and delivering measurable business value.

You will build executive relationships, translate strategies into technology roadmaps, and oversee a portfolio of strategic initiatives across the region.

This hybrid role offers collaboration, learning, and career growth, with a focus on delivering impact for customers and stakeholders.

Qualifications

• Strategic Thinking & Business Acumen – Ability to align IT initiatives with business priorities and anticipate market trends.
• Relationship Building & Influence – Skilled at fostering trust and collaboration across diverse stakeholder groups.
• Communication & Negotiation – Exceptional verbal and written communication skills for engaging senior leadership.
• Change Management – Expertise in guiding organisations through technology-driven transformation.
• Analytical & Problem‑Solving – Ability to assess complex challenges and develop innovative solutions.
• Minimum 15 years’ experience in business relationship management, leading teams, or similar leadership roles.
• Proven track record in business process improvement, and critical thinking.
• Strong portfolio and project management skills. Outstanding communication and stakeholder management abilities.
• Demonstrated success collaborating with business leaders to implement impactful technology solutions.

Responsibilities

• Serve as the primary liaison between the CIO organisation and APAC leadership, ensuring alignment of technology initiatives with business objectives.
• Build and maintain trusted relationships with senior stakeholders, influencing decisions and fostering collaboration.
• Translate business strategies into actionable technology roadmaps that deliver measurable outcomes.
• Drive adoption of CIO technology solutions and champion digital transformation efforts across the market.
• Oversee the portfolio of technology projects, ensuring timely delivery, budget compliance, and strategic alignment.
• Establish and monitor KPIs to measure success and proactively manage risks.
• Lead organisational change initiatives to support new technologies and processes.
• Act as an advocate for innovation, identifying opportunities to leverage emerging technologies for competitive advantage.

Skills

Strategic thinking

Relationship building

Communication

Change management

Analytical thinking

15+ years exp

Process improvement

Project management

Stakeholder mgmt

ITIL Foundations

PMP

BRM Certification

Multinational experience

Emerging technologies

Job description

Who We Are

At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.

The Role

We are seeking a Business Relationship Manager (BRM) to act as a strategic bridge between the Chief Information Officer (CIO) and Asia Pacific Market Leadership in Kyndryl. This role ensures that technology goals are closely aligned with evolving business priorities, driving innovation, operational excellence, and measurable business value. The BRM will lead and inspire digital transformation, foster strong executive relationships, and translate business strategies into actionable technology initiatives.

Key Responsibilities

• Serve as the primary liaison between the CIO organisation and APAC leadership, ensuring alignment of technology initiatives with business objectives.
• Build and maintain trusted relationships with senior stakeholders, influencing decisions and fostering collaboration.
• Translate business strategies into actionable technology roadmaps that deliver measurable outcomes.
• Drive adoption of CIO technology solutions and champion digital transformation efforts across the market.
• Oversee the portfolio of technology projects, ensuring timely delivery, budget compliance, and strategic alignment.
• Establish and monitor KPIs to measure success and proactively manage risks.
• Lead organisational change initiatives to support new technologies and processes.
• Act as an advocate for innovation, identifying opportunities to leverage emerging technologies for competitive advantage.

Your Future at Kyndryl

At Kyndryl, you will have access to extensive learning, leadership development, and career growth opportunities, empowering you to expand your strategic influence, deepen your expertise, and accelerate your career while helping customers and stakeholders realize the full potential of technology.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills And Experience

• Strategic Thinking & Business Acumen – Ability to align IT initiatives with business priorities and anticipate market trends.
• Relationship Building & Influence – Skilled at fostering trust and collaboration across diverse stakeholder groups.
• Communication & Negotiation – Exceptional verbal and written communication skills for engaging senior leadership.
• Change Management – Expertise in guiding organisations through technology-driven transformation.
• Analytical & Problem‑Solving – Ability to assess complex challenges and develop innovative solutions.
• Minimum 15 years’ experience in business relationship management, leading teams, or similar leadership roles.
• Proven track record in business process improvement, and critical thinking.
• Strong portfolio and project management skills. Outstanding communication and stakeholder management abilities.
• Demonstrated success collaborating with business leaders to implement impactful technology solutions.

Preferred Requirements

• Professional certifications such as ITIL Foundations, PMP, or BRM Professional Certification.
• Experience working in multinational or matrix organisations.
• Familiarity with emerging technologies and digital platforms.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.