Business Process Reengineer (Lead) Consultant

Ncs; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Job summary

NCS is seeking a Business Process Reengineer (Lead) Consultant to partner with clients and cross-functional teams to analyse, redesign, and optimise business processes for AI-ready workflows. You will translate business requirements into AI-first designs, driving efficiency and measurable value from AI initiatives.

You will lead or support end-to-end reviews, design future-state workflows, and develop transformation roadmaps, while collaborating with solution architects, data scientists, and

Qualifications

• Bachelor's degree in a related discipline.
• 3+ years in process reengineering, business analysis, management consulting or similar roles.
• Experience leading or supporting BPR initiatives, preferably in technology, digital transformation, or AI-enabled projects.
• Knowledge of AI concepts, data analytics, and digital technologies.
• Familiarity with process mapping tools (Miro, Visio, Bizagi, ARIS) and workflow automation.
• Experience facilitating workshops and stakeholder interviews.
• Strong analytical, organisational, and communication skills.
• Experience in consulting, large enterprises, telco, government, healthcare, or regulated environments.
• Knowledge of change management methodologies, Lean, Six Sigma, or Agile.

Responsibilities

• Lead end-to-end business process reviews and redesign for AI deployments.
• Design future-state AI-first workflows aligned with standards.
• Develop detailed process documentation, use cases, and transformation roadmaps.
• Collaborate with clients and teams to identify bottlenecks and automation opportunities.
• Facilitate workshops and design sessions to capture as-is and to-be processes.
• Oversee pilots, measure impact, and refine recommendations.

Skills

Analytical skills

Communication skills

Stakeholder management

Team collaboration

Change management understanding

Emotional intelligence

Independent working

Strategic thinking

Education

Bachelor's degree in Business Administration, Information Systems, Engineering, Computer Science, or related discipline

Tools

Miro

Visio

Bizagi

ARIS

Workflow automation

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job De ion

As a Business Process Reengineer (Lead) Consultant, you will partner with clients and cross-functional teams to analyse, redesign, and optimise business processes to ensure readiness for AI implementation. You will translate business requirements into future-ready, AI-first workflows, driving efficiency, operational excellence, and measurable value from AI-enabled initiatives.

What will you do

Business Process Reengineering & Design

• Lead or support end-to-end business process reviews and reengineering for AI project deployments, including discovery, analysis, mapping, redesign, and implementation
• Design future-state AI-first workflows aligned with best practices, regulatory standards, and AI capabilities
• Develop detailed process documentation, use cases, and transformation roadmaps

Stakeholder Engagement & Collaboration

• Collaborate with clients, business stakeholders, solution architects, data scientists, and technical teams to identify bottlenecks, automation opportunities, and AI-driven improvements
• Facilitate workshops, interviews, and design sessions to document as-is and to-be processes

AI Enablement & Delivery Support

• Translate to-be AI-first workflows into AI project requirements, ensuring alignment between business objectives and technical feasibility
• Oversee process transformation pilots, measure impact, and refine recommendations based on real-world feedback

Governance, Risk & Compliance

• Ensure compliance with operational, security, and data governance standards throughout the BPR lifecycle
• Support project managers with risk identification, stakeholder engagement, and transformation status tracking

Communication & Change Enablement

• Prepare and deliver presentations, training materials, and executive reports on BPR findings and recommendations
• Develop change management plans to support adoption of redesigned processes

Qualifications

• Minimum 3 years experience (preferably 5+) in process reengineering, business analysis, management consulting, or similar roles
• Proven experience leading or supporting BPR initiatives, preferably in technology, digital transformation, or AI-enabled projects
• Good understanding of AI concepts, data analytics, and digital technologies
• Familiarity with process mapping tools (e.g., Miro, Visio, Bizagi, ARIS) and workflow automation solutions
• Experience facilitating workshops and stakeholder interviews
• Strong analytical, organisational, and communication skills
• Experience working in consulting, large enterprise, telco, government, healthcare, or regulated environments
• Knowledge of change management methodologies, Lean, Six Sigma, or Agile frameworks
• High emotional intelligence and strong stakeholder relationship skills
• Ability to work independently and collaboratively in diverse teams
• Enthusiasm for future technologies and innovation
• Knowledge of edge AI deployment strategies
• Familiarity with DevOps practices in AI projects and agile environments
• Strong analytical and strategic thinking skills
• Bachelor's degree in Business Administration, Information Systems, Engineering, Computer Science, or a related discipline

Additional Information

Why Join NCS

• Lead high-impact Data & AI advisory programs for major enterprises and public sector clients.
• Shape enterprise strategies and governance frameworks that drive real transformation.
• Work with a talented, multidisciplinary team in a collaborative environment.
• Competitive compensation and strong professional development support.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.