Business Operations Manager, Payments

OXZ Capital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A fintech investment firm in Singapore is seeking a Business Operations professional. You will manage projects, coordinate with teams, and conduct analysis in a fast-paced environment. The ideal candidate has over 5 years of experience, strong analytical skills, and excellent communication abilities. For application, please send your CV to the provided email with the role's title.

Qualifications

• 5+ years of professional experience in the related field.
• Operational experience in a payment service provider is a plus.
• Strong communication skills and project management abilities.

Responsibilities

• Coordinate with Legal & Compliance for contract negotiation.
• Manage monitoring tools for system health and performance.
• Conduct analyses to identify growth opportunities.

Skills

Analytical aptitude

Project management

Communication skills

Excel modeling

Problem-solving

Education

Bachelor degree in Business Administration or finance related discipline

Job description

What we’re looking for

We are seeking a talented, endlessly curious individual to join our team. You’ll be working closely with one of our portfolio companies in the fintech sector as part of the Business Operations department. This company is a payment service provider that operates across Southeast Asia. This company processes US$500m+ monthly across 10+ currencies by working with local payment gateways, aggregating the payment solutions as a one-stop solution for international businesses. We’re looking for individuals who are driven to create meaningful value, take full ownership of what they build, and thrive in a fast-paced, high-growth environment. If you’re motivated by impactful work and eager to be part of an innovative team, we’d love to hear from you.

Responsibilities

• Work closely with the Legal & Compliance team to facilitate revision, review, contract negotiation and signing and filing related work
• Coordinate with the Business/GTM team to follow up with new account applicants
• Ensure the smooth operation of the platform operated by Confidential for its clients
• Set up and manage monitoring tools to track system health, performance, and reliability
• Work closely with Product and Technology teams to define functional specification for new platform features and participate in User Acceptance Testing (UAT)
• Project lead for Business Operations as part of ongoing efforts to automate manual processes and platform enhancements
• Coordinate with Customer Service team to follow up with new merchant accounts and local payment institutions
• Conduct in-depth analyses (through internal data, external primary and secondary sources) to help the business better understand key value drivers and identify growth opportunities
• Update existing processes or draft new process documents and update standard operating manuals to document operational end-to-end process flows
• Ensure daily processes are completed accurately and timely as per defined SLA
• Manage key initiatives on a project basis, working closely with cross-functional teams in Southeast Asia and other international markets

Qualifications

• Bachelor degree in Business Administration or other finance related discipline (is a plus)
• 5+ years of professional experience in related field of work; operational experience in operating a payment service provider is an added advantage
• Demonstrate a strong analytical and quantitative aptitude, strong experience in Excel modeling, and a keen interest in strategy
• Demonstrate solid project management skillset: handling and juggling multiple processes at once across different topics, functions and stakeholders
• Exhibit excellent communication (written and verbal) and organizational skills, with the ability to handle ambiguity and structure complex issues to derive insights
• Adventurous and capable of navigating through ambiguities in a high-growth environment
• Perform key responsibilities independently with minimal supervision

About Us

OXZ Capital is a private equity and venture fund committed to investing in technology-focused companies at all stages of growth, from pioneering startups to well-established enterprises. Headquartered in Singapore with additional offices across Southeast Asia, including Malaysia, Indonesia, and the Philippines, we concentrate on companies that harness technology to generate sustainable value and create meaningful impact. Our mission is to support visionary entrepreneurs and tech-driven businesses in realizing their potential by offering both capital and strategic insights backed by extensive industry expertise. We believe that by empowering individuals with the right tools to address their own challenges, we can collaboratively make a positive difference on a global scale

How to Apply

Does this role sound like a good fit? Apply directly on LinkedIn

https://www.linkedin.com/jobs/view/4086221512

Or email us at [e-mail]

• Include the role’s title in your subject line
• Send along links that best showcase the relevant things you’ve built and your CV