Business Operations Manager

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A prominent facilities management organization in Singapore is seeking a Manager, Building Operations to oversee planning and maintenance of facilities. The role encompasses managing operational budgets, leading teams, and ensuring compliance with regulations. Candidates should have a relevant degree and experience in facilities management. This position requires adaptability and strong project management skills, with a focus on enhancing operational efficiency.

Qualifications

• 5+ years of experience in building or facilities management.
• Proven experience leading teams or supervising vendors.
• Ability to handle operationally complex environments.

Responsibilities

• Oversee and manage operating and capital expenditures.
• Lead, mentor, and supervise facilities staff.
• Ensure compliance with safety regulations and standards.

Skills

Leadership capability

Analytical skills

Organizational skills

Project management skills

Communication skills

Adaptability

Education

Bachelor’s Degree in Facilities Management or related discipline

Tools

MS Office

Facility management software

Job description

About the Role

We are seeking a competent and proactive Manager, Building Operations to oversee the planning, operations, and maintenance of two church campuses. The role involves leading a facilities team to ensure that all building infrastructure, safety systems, and operational processes function smoothly and are maintained to a high standard. The successful candidate should be comfortable working across both locations based on operational needs.

Key Responsibilities

Facilities and Operational Management

• Oversee and manage both operating expenditures (OPEX) and capital expenditure (CAPEX) works including renovation, upgrading, and refurbishment projects.
• Source, negotiate, and manage contracts with vendors, including monitoring service provider performance against established KPIs and service levels.
• Work closely with the Facilities Management Company to ensure proper building maintenance, repairs, and ongoing operational requirements.
• Ensure timely preparedness and set-up of facilities for organisation-wide events and activities.
• Monitor and ensure compliance with government regulations, building codes, licensing requirements, workplace safety and health regulations, and emergency preparedness standards.
• Develop and maintain Standard Operating Procedures (SOPs), including fire safety frameworks and emergency response plans.
• Manage space utilisation, maintenance schedules, and improvement works to increase efficiency and effectiveness of campus operations.

People Leadership & Reporting

• Lead, mentor, and supervise facilities staff and coordinate roster scheduling between the team.
• Provide monthly updates and reporting to management on budgets, operating status, and project progress.
• Plan, track, and manage building operations budget including forecasting and cost control measures.

Requirements

• Bachelor’s Degree in Facilities Management, Building Services, Project Management, Mechanical/Electrical Engineering, or related discipline.
• Relevant years of experience in building or facilities management, operations, contractor supervision, or similar role in a multi‑site environment.
• Prior experience working in a community‑or service‑based operational setting, event‑based facility management, or multi‑stakeholder environment.
• Familiarity with building systems such as fire protection, M&E engineering, security systems, and space planning.
• Proven leadership capability and experience supervising teams or vendors.
• Ability to operate in a fast‑paced, operationally complex environment with strong execution capability.
• Strong planning, analytical, and organisational skills with attention to detail.
• Excellent verbal and written communication skills.
• Ability to build positive working relationships with internal stakeholders, contractors, and external agencies.
• Hands‑on, adaptable, and solutions‑driven with strong project management skills.
• Proficient in MS Office and facility management software or digital systems (where applicable).
• Must be able and willing to travel between both campuses based on operational requirements.
• Willing to work outside of regular hours depending on operational needs as this role may involve supporting large‑scale events outside of regular hours.

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