Business Operations Manager

VISIONPOWER SEMICONDUCTOR MANUFACTURING COMPANY PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A leading semiconductor manufacturing firm in Singapore seeks an experienced professional to enhance S&OP processes and align sales with operations. Responsibilities include leading the Customer Engineering Section, managing the Product Data Base system, and ensuring customer satisfaction. Required qualifications include a degree in Microelectronics/Electronics and at least 6 years of relevant experience in a semiconductor environment. Proficiency in Microsoft applications is essential, along with strong leadership and communication skills.

Qualifications

• Min 6 years of experience in a semiconductor environment.
• Technical support and coordination experience.
• Preferably with specific process module knowledge.

Responsibilities

• Lead Customer Engineering Section for organization success.
• Manage Product Data Base (PDB) system for support and training.
• Drive customer satisfaction improvement plans.

Skills

Leadership

Decision making

Interpersonal communication

Problem-solving

Stakeholder management

Education

Degree in Microelectronics/Electronics/Electrical Engineering

Master in Microelectronics or MBA

Tools

Microsoft Access

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

About VSMC

VisionPower Semiconductor Manufacturing Company Pte Ltd ( VSMC ) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary

You will be responsible to improve S&OP processes, leading to better alignment between sales and operations.

Key Responsibilities

• Lead Customer Engineering Section to achieve the Business Operations Department mission.
• Product Data Base(PDB) system owner in terms of system support, training and change management
• Product Data management (TOM-PDM) system coordination with TSMC-E commerce
• Drive customer satisfaction survey and improvement plan for customers
• Coordinate and review compliments for organization
• Prototype management support involving follow up on daily status, weekly indices, facilitate efficient tape-out, WIP management, qualification and EOL.
• Align products to processes (Technology roadmap / Master D0 Table) with customers
• Non-conformance event / concession management with customer
• Training program coordination/development (Customer relationship management)

Education Qualification & Essential Experiences

• Degree in Microelectronics/Electronics/Electrical Engineering, Physics, Applied Science or equivalent; Master in Microelectronics or MBA will be a plus
• Min 6 years of experiences in a semiconductor environment with working knowledge in terms of Product data management system and technical support/coordination
• Preferably with sub-micron wafer fab process integration/WAT or specific process module knowledge
• Proficient in Microsoft software application: Access, Power Point, Excel and Word
• Good presentation and project management skills

Key Skills and Attributes

• Strong leadership and decision making-abilities
• Excellent interpersonal, written, and verbal communication abilities.
• Ability to multitask effectively and solve problems efficiently.
• Strong stakeholder management skills

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.