Business Operations Analyst (Contract)

QUESSCORP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing services provider in Singapore is looking for a Business Operations Analyst. This role supports cross-border consulting projects between Singapore and mainland China, focusing on operational analysis and market research in the education sector. Ideal candidates have a Bachelor's degree, 3 years of experience, and are fluent in Mandarin and English, with strong analytical skills.

Qualifications

• 3 years of professional work experience, preferably in education sector.
• Native-level proficiency in Mandarin and fluency in English.
• Understanding of mainland Chinese education landscape.

Responsibilities

• Analyze operational workflows of educational programs.
• Serve as liaison between clients and educational institutions.
• Prepare data-informed business proposals and reports.
• Conduct market research on the education sector in China.
• Provide insights into mainland Chinese education system.
• Collaborate to streamline project logistics and track KPIs.

Skills

Analytical skills

Interpersonal skills

Communication skills

Problem-solving skills

Organizational skills

Education

Bachelor’s Degree in Education, Communications, or data-analytical field

Tools

Microsoft Office Suite

Power BI

Tableau

Job description

The Business Operations Analyst plays a pivotal role in supporting the strategic and operational success of our cross-border consulting projects. You will leverage data, market insights, and process analysis to enhance decision-making, optimize workflows, and ensure the effective execution of educational partnership initiatives between Singapore and mainland China. This role combines analytical rigor with cross-cultural business understanding to drive efficiency and impact.

Responsibilities

• Operational Analysis for Educational Projects: Analyze and support the operational workflows of cross-border consulting projects, with a primary focus on educational programs and academic partnerships, identifying opportunities for improvement and efficiency.
• Client & Partner Insights: Serve as an analytical liaison between clients and partners, particularly educational institutions in mainland China by synthesizing feedback, performance metrics, and communication logs to inform project strategy.
• Business Documentation & Reporting: Prepare data-informed business proposals, operational dashboards, analytical reports, and presentations tailored to educational partnership programs.
• Market & Sector Research: Conduct in-depth market research on the education sector in China to identify trends, benchmark competitors, and support evidence-based business development decisions.
• Cross-Cultural Advisory Support: Provide actionable insights into the mainland Chinese education system, regulatory environment, and business etiquette to ensure culturally and contextually appropriate strategies.
• Coordination & Process Optimization: Collaborate with teams and partners in China to streamline project logistics, track KPIs, and recommend process enhancements based on operational data.

Qualifications

• A Bachelor’s Degree preferably with a background in Education, Communications, or a data-analytical field (e.g. Statistics) is highly advantageous.
• Minimum 3 years of professional work leadership experience. Experience in the education sector or in a cross-cultural, client-facing analytical role is highly valued.
• Native-level proficiency in Mandarin and fluency in English are mandatory and essential for interpreting bilingual data sources and communicating insights to stakeholders in both regions.
• Deep, practical understanding of the mainland Chinese education landscape and cultural nuances is critical, as this knowledge directly informs your analysis and recommendations.
• Highly organized and detail-oriented, with strong analytical and problem-solving skills
• Strong interpersonal and communication abilities, with the capacity to translate data into clear business insights
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with data visualization tools (e.g., Power BI, Tableau) is a plus
• A reliable, accountable, and proactive team player

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.