Business Manager

Synnex; Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Elective benefits tailored to country

Career development programs

Diversity & inclusion initiatives

Job summary

TD SYNNEX is seeking a Category Leader to maximise profit outcomes for assigned vendor groups and to own the overarching vendor relationship. The role drives autonomous business activities to grow TD SYNNEX and partner revenue, with accountability for strategy, governance and quarterly reviews.

The ideal candidate has at least 6 years in IT distribution or outbound account management, with strong leadership, negotiation and strategic planning skills, and a proven ability to manage P&L and

Qualifications

• Bachelor's degree preferred or higher in a related field.
• Minimum 6 years of experience in IT distribution or outbound account management with a customer service orientation.
• Vendor product knowledge and certifications preferred.
• Strong negotiation, leadership and strategic planning capabilities.
• Experience managing teams and driving revenue growth with stakeholders.

Responsibilities

• Owns overall vendor strategy for the TD SYNNEX group and drives revenue and profit targets.
• Manages P&L for assigned vendor portfolio and develops onboarding for new vendors.
• Creates and executes quarterly business reviews and partner engagement plans.
• Leads sales enablement programs and collaborates with cross-functional teams to achieve vendor objectives.
• Develops joint initiatives with partners and maintains active executive relationships.

Skills

Vendor management

Strategic planning

Sales leadership

Negotiation

People management

Presentation

Education

Bachelor's Degree

Tools

CRM systems

Job description

Job Purpose:

The Category Leader has the primary responsibility to maximise the profit outcome of the vendor/s assigned, but also be mindful of attaining mutually agreed revenue goals to support vendor targets. This outcome may be achieved by a variety of means and is in some part reliant on the business acumen of the individual to identify and capitalise on opportunities – both short and long-term.

While responsible for revenue outcomes, the Category Leader position is responsible for managing a group of technologies and has the overarching relationship with the vendor.

The role also undertakes autonomous business activities to drive TD SYNNEX business as well as business for the vendor.

Responsibilities:

The Category Leader owns the overall strategy for TD SYNNEX for their particular group of vendor(s). Within Tech Data, any matters that require escalation to the vendor(s) is undertaken by this role. This is a key sales enablement role and is a critical role for the success of TD SYNNEX and the particular vendor(s).

• Responsible for developing and owning the overall strategy of a particular vendor(s) for TD SYNNEX.
• Responsible for managing the profit and loss of all applicable vendors including current and new vendors.
• Develops strategies to on-board new vendors and manage new vendor activities.
• Continues to own the services relationship of the vendor(s) until the point where the growth results in a separate P&L.
• Work with Business Unit Director, Vendor Business Executive, Vendor Operations Executive and Client Executives to analyse and profile the current TD SYNNEX partner list related to your current vendor/s, and determine ownership of the relationship for partners.
• Manages the business planning and Creation of business plans for the vendor/s product group, ensuring input from all key stakeholders. This plan should be reviewed regularly and tied into a structured quarterly business review (QBR), as prepared by the Vendor Business Executive.
• Development and implementation of sales enablement programs for TD SYNNEX and partners, along with the understanding of the marketing programs and events as developed by the Vendor Business Executive, Vendor Operations Executive respectively to support the vendor/s objectives.
• Creation of joint initiatives with our vendor/s and business partners
• Implementation of business plans that achieve agreed vendor/s revenue targets and generate the planned profit outcomes, along with the achievement of revenue plans by vendor/s.
• Ensure that executive business relations with vendor/s partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• In order to execute business management ownership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management and partner engagement.
• Creates the strategy to recruit new partners for your assigned vendor by leveraging industry news, events and TD SYNNEX recruitment campaigns/activities in face to face meetings.
• Agree to take ownership of large and complex opportunities with an aim to hand the order processing and delivery responsibility to the Business Development Executive.
• Work with Partners to develop sales competencies and help close deals through “hands on” involvement and coaching. This will from time to time include working directly with end user customers along with a Partner.
• Regularly instigate, track and implement specific sales programs designed to build sales pipelines for both TD SYNNEX and the partner.
• Ensuring highest and continuously improving levels of vendor/s and partner satisfaction including the execution and running of the QBR.
• Ensure the TD SYNNEX pipeline management and CRM tool are updated and used pro-actively to drive business engagements.
• Measurement and maintenance of vendor/s performance data in order to ensure that Tech Data meets its vendor/s commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Ensures accurate business forecasting and business planning for product groups with vendors to the Business Development Executive
• Be the advocate and champion for the relevant vendor/s in TD SYNNEX and be the advocate TD SYNNEX within the relevant vendor/s community.
• Provide direction, development and support to ensure the direct team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Business Unit Director.
• Provide an appropriate example of management, by way of behaviours, to the team.
• Undertakes autonomous business activities to drive TD SYNNEX business as well as business for the vendor as outlined in the key performance indicators each year.

Knowledge, Skills and Experience:

• Bachelor’s Degree qualification would be preferred.
• Minimum High School certificate.
• Diploma in IT or related field would be highly regarded.
• Minimum 6 years’ experience within IT distribution as an outbound account manager or BDM with a customer service orientation.
• Appropriate vendor product sales certifications.
• A good understanding of the channel business and existing reseller partner relationships.
• A good understanding of the Vendor product range you represent.
• Experience in managing people and providing team leadership and guidance.
• Good presentation and negotiation skills.
• Ability to self manage, plan and to close deals.
• Strong management attributes including sound business acumen and results orientation.

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.