Business Management Operations

Applied Materials, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Applied Materials Singapore is seeking a proactive order fulfillment specialist who coordinates cross-functional activities to translate customer configuration requirements into buildable systems. You will partner with Manufacturing, Product Managers, and Engineering to process NSRs and manage shipment status, configuration changes, and commitments to customers.

You will drive the forecasting-to-shipment process, initiate lead-time change requests, and ensure booking requirements are complete,

Qualifications

• Experience translating customer configuration requirements into buildable systems within manufacturing guidelines.
• Experience processing non-standard requests (NSRs) from customers with product line managers and engineering.

Responsibilities

• Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines.
• Work with Product Line Managers or Product Managers and Engineering to process Non-standard requests (NSRs) from customers.
• Primary interface with Manufacturing Project Managers. Coordinate communications of order shipment status & configuration changes between manufacturing and account teams.
• Communicate status and maintenance of commitments to customers, including source inspections.
• Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment.
• Initiate customer requested inside lead-time change requests for approvals.
• Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete.
• Escalate to management as needed to resolve booking or revenue issues.

Skills

Cross-functional collaboration

Customer requirements

Stakeholder management

Communication

Job description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.

What We Offer

Location:
Singapore,SGP

You\'ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We\'re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

• Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines


• Work with Product Line Managers or Product Managers and Engineering to process Non-standard requests (NSRs) from customers


• Primary interface with Manufacturing Project Managers. Coordinate communications of order shipment status & configuration changes between manufacturing and account teams


• Communicate status and maintenance of commitments to customers, including source inspections


• Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment.


• Initiate customer requested inside lead-time change requests for approvals


• Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete


• Escalate to management as needed to resolve booking or revenue issues

Functional Knowledge

Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

Explains difficult or sensitive information; works to build consensus

Additional Information

• Time Type: Full time


• Employee Type: Assignee / Regular


• Travel: Yes, 10% of the Time


• Relocation Eligible: No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.