Business & Enterprise Sales Ops Executive

AXS Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading payment solutions provider in Singapore is seeking a Business & Enterprise Sales Ops Executive. The role involves coordinating onboarding for merchants, providing operational support, and compiling performance metrics. Candidates should have a diploma or degree in relevant fields and 1-3 years of experience in business operations. Strong analytical skills and Excel proficiency are essential. The company offers a dynamic work environment, providing an engaging career path.

Qualifications

• 1-3 years of experience in business operations, reporting, or sales administration.
• Meticulous with details and able to balance accuracy with urgency.
• Strong communicator and collaborator in a fast-paced environment.

Responsibilities

• Act as primary liaison between sales and merchants to expedite onboarding.
• Process merchant applications and conduct preliminary risk assessments.
• Compile and report week-on-week performance metrics.

Skills

Analytical skills

Excel proficiency

Communication skills

Problem-solving

Education

Diploma or Degree in Business Administration, Data Analytics, Finance

Job description

Business & Enterprise Sales Ops Executive

Job Type: Entry Level / Junior Executive
Full/PermFree/Proj

Job Period: From Dec 2025, For At Least 6 Months

Profession: Admin / Secretarial, Finance

$2,500 - 3,500 monthly

Company Profile: AXS Pte Ltd. was founded in year 2000 on the notion of bridging the digital barrier between consumers and business organisations. With a remarkable 23-year track record in catering to the bill payment needs of both consumers and organisations on a multi-channel ubiquitous platform, AXS has emerged as the foremost payment solutions provider in Singapore. To date, we have processed over 650 million bills with total payment value exceeding $210 billion for Singapore residents. Over one million consumers every month continues to access AXS’s extensive range of over 600 bill payment services through our network of kiosks, mobile app and Internet portal. With a strong foothold in Singapore’s digital payments industry, AXS’s next step is to transform into a regional cloud-based payment solutions provider. AXS plans to not only deliver a more powerful and seamless payment experience to organizations and consumers regionally, but also strengthen and innovate existing business operations, creating more value for all AXS’ consumers and organisations. Here at AXS, we believe that life is short and should be spent on what matters. Which is why AXS is going beyond bill payment to bill management services for our users. Providing an efficient, effortless and safe payment experience, AXS aims to give our users access to all that life has to offer, uninterrupted.

Job Description

• Onboarding Coordination

  Act as the primary liaison between the sales team, merchants, and internal stakeholders (Business Ops, Risk, Compliance, Tech, Deployment Team) to expedite onboarding.

  Verify merchant documentation (KYC, contracts, bank details) and ensure compliance with AXS and regulatory standards (e.g., MAS, PCI-DSS).

  Perform accurate data entry of merchant details into internal systems (CRM, onboarding trackers, and databases) and ensure information integrity throughout the process.

  Track onboarding progress and SLA timelines to ensure prompt merchant activation.

  Proactively coordinate with relevant teams to maintain SLA compliance.

• Operational Backend Support

  Process merchant applications, conduct preliminary risk assessments, and elevate complex cases.

  Coordinate with relevant teams to set up merchant accounts, payment gateways, and POS integrations.

  Resolve onboarding bottlenecks (e.g., missing documents, technical issues) to minimize delays.

  Guide merchants on onboarding requirements, AXS systems, and troubleshooting.

  Conduct basic training sessions (or create guides) for merchants on dashboard usage, settlement cycles, and reporting.

• Data Reporting

  Compile, validate, and report week-on-week performance metrics across merchant acquisition and team productivity.

  Coordinate data submissions across departments to ensure completeness and accuracy of reports.

Requirements

• Diploma or Degree in Business Administration, Data Analytics, Finance, or related disciplines.
• 1–3 years of experience in business operations, reporting, or sales administration.
• Solid analytical and reporting skills with strong Excel proficiency (pivot tables, charts, formulas).
• Meticulous with details, yet fast in execution — able to balance accuracy with urgency.
• Strong communicator and natural collaborator who thrives in a high-energy, fast-moving environment.
• Proactive, resourceful, and relentless in solving problems and driving results.

Application Instructions

Please apply for this position by submitting your text CV using InternSG. Kindly note that only shortlisted candidates will be notified.

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