Business Development Manager

DSV AIR & SEA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics company in Singapore is seeking a Business Development professional to cultivate new sales opportunities and maintain strong customer relationships. The ideal candidate has over 5 years of experience in the logistics sector and knowledge in air and sea operations. Responsibilities include achieving monthly targets, collaborating with internal teams, and ensuring effective CRM management.

Qualifications

• At least 5 years of general industry business experience.
• Functional experience in air / sea / customs brokerage.
• Good understanding of company’s service offering and pricing policy.

Responsibilities

• Establish and develop new business opportunities.
• Achieve monthly sales targets.
• Collaborate with internal sales resources.

Skills

Business development

Sales process management

Customer relationship management

Market analysis

Communication skills

Education

Degree or diploma

Tools

MS Office

Job description

Job Description

• Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets)
• Work out GP projection and long/short term action plan to achieve target
• Carry out sales calls sales visits in accordance with KPI in assigned territory and report all visiting reports in Sales CRM system timely
• Achieve monthly opportunities target as agreed
• Execute sales process as per roll out/training: pipeline management (sales cycles reporting in Sales CRM system)
• Provide client and target information, maintenance of Customer Relationship Management System (CRM)
• Collaborate closely with internal sales resources/experts: IV Account Managers, Trade Lane Manager, and product teams to maximize closing ratio
• Assure successful client integration: implementation collaboration with operation teams
• Assist Finance to achieve the desired DSO target based on respective portfolio of customers
• Always ensure proper knowledge of company’s products by attending and completing all training offered and available
• Any other job-related tasks assigned by the superior

Requirements

• Degree Holder or Diploma with leadership quality can be considered
• At least 5 years of general industry business experience
• Functional experience in air / sea / customs brokerage
• Basic sales knowledge
• Good understanding of company’s service offering and pricing policy
• Understanding of company’s strategy, products and solutions
• Local market knowledge (customers, competitors, suppliers)
• Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints
• High competency with MS Office (Word, Excel & PowerPoint)