Business Development Manager

MAPLE SPRING 2 PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading F&B company in Singapore seeks an experienced F&B Business Development Manager to oversee operations and future growth of its flagship outlet, housing three brands. This role involves strategic planning, operational management, and financial analysis, ensuring efficiency and compliance with regulations. The ideal candidate will implement growth strategies, oversee daily operations, manage budgets, and lead recruitment, while fostering strong relationships with stakeholders and maintaining a focus on customer engagement.

Qualifications

• Proven experience in F&B business development and operations.
• Strong analytical skills for financial analysis and reporting.
• Ability to develop and implement effective marketing strategies.

Responsibilities

• Oversee daily operations to ensure high service standards.
• Conduct market research to identify growth opportunities.
• Develop and manage outlet budgets and profitability.

Job description

We are seeking an experienced and driven F&B Business Development Manager to oversee the operations and future growth of our flagship outlet, which houses three established brands. This role involves strategic planning, operational management, financial analysis, recruitment, and overall business development within the Singapore F&B industry. The successful candidate will ensure the outlet runs efficiently, achieves profitability, and remains fully compliant with regulatory requirements while supporting future expansion plans.

Key Responsibilities

1. Business Development & Strategy

• Develop and implement strategies to drive growth, profitability, and brand positioning.
• Identify and evaluate new opportunities for future outlets and brand expansion.
• Conduct market research to monitor industry trends and competitor activities.

2. Operational Management

• Oversee daily operations of the outlet to ensure efficiency, consistency, and high service standards.
• Plan and execute improvements to enhance customer experience and operational efficiency.
• Ensure compliance with all health, safety, and hygiene regulations.

3. Financial Analysis & Cost Management

• Analyze financial performance and recommend cost‑saving initiatives.
• Develop, manage, and monitor the outlet’s budget.
• Implement effective cost control measures to improve profitability.

4. KPI Development & Monitoring

• Establish and track key performance indicators (KPIs) for outlet performance.
• Prepare regular reports on sales, expenses, and operational results.
• Implement corrective actions where necessary.

5. Recruitment & Talent Management

• Recruit, train, and supervise chefs and key staff members.
• Develop training programs to improve staff capabilities and service standards.
• Foster a positive and collaborative work environment.

6. Marketing & Customer Engagement

• Develop and execute marketing strategies to drive customer traffic and sales.
• Manage social media presence and promotional activities across all three brands.
• Collect customer feedback and implement service improvements.

7. Relationship Management

• Maintain strong relationships with suppliers, partners, and stakeholders.
• Negotiate contracts to ensure quality and cost efficiency.
• Represent the business at relevant industry networking events.

8. Compliance & Regulatory Requirements

• Ensure compliance with Singapore Food Agency (SFA) regulations, including obtaining licences and permits.
• Maintain strict adherence to food hygiene, workplace safety, and other statutory requirements.
• Stay updated on regulatory changes and adjust operations accordingly.

Qualifications & Requirements