Business Development Manager

KAVI RESTAURANT PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local restaurant company in Singapore is seeking a skilled business development professional. The role involves developing and implementing growth strategies, acquiring new clients, and managing relationships. Candidates should excel in contract negotiations and project coordination to ensure smooth execution of services. Strong reporting and customer service skills are essential for maintaining high client satisfaction. This is an excellent opportunity for those keen on impacting business growth within the restaurant industry.

Responsibilities

• Develop and implement business growth strategies to expand company revenue.
• Build and maintain strong, long-term relationships with clients.
• Prepare business proposals and work with marketing to develop promotional strategies.
• Negotiate pricing and contract agreements with clients.
• Coordinate with internal departments to ensure smooth execution of projects.
• Prepare regular business development reports for management.
• Attend industry events to develop new leads.
• Handle customer inquiries and ensure high customer satisfaction.
• Maintain accurate records of sales activities.

Job description

1. Business Growth & Strategy

• Develop and implement business growth strategies to expand company revenue and market presence.

• Identify new business opportunities, potential markets, and customer segments.

• Conduct market research to understand industry trends, competitor activities, and customer needs.

2. Client Acquisition & Relationship Management

• Identify, approach, and secure new clients through cold calls, meetings, and networking.

• Build and maintain strong, long‑term relationships with clients and partners.

• Understand client requirements and provide suitable service or product solutions.

3. Sales & Marketing Support

• Prepare business proposals, quotations, and presentations to clients.

• Work closely with the sales and marketing team to develop promotional strategies.

• Achieve sales targets and KPIs set by the company.

4. Contract Negotiations

• Negotiate pricing, terms, and contract agreements with clients.

• Ensure agreements comply with company policies and profitability goals.

5. Project Coordination

• Coordinate with internal departments (operations, finance, marketing) to ensure smooth execution of client projects.

• Monitor project progress and ensure timely delivery of products/services.

6. Reporting & Analysis

• Prepare regular business development reports for management.

• Track sales performance, revenue growth, and market opportunities.

• Provide insights and recommendations for business improvement.

7. Networking & Partnerships

• Attend industry events, exhibitions, and conferences to develop new leads.

• Establish collaborations and partnerships to enhance business offerings.

8. Customer Service & After‑Sales Support

• Handle customer inquiries, feedback, and complaints professionally.

• Ensure high customer satisfaction and retention.

9. Administrative & Operational Support

• Maintain accurate records of sales activities and client interactions.

• Assist in planning budgets and revenue forecasts.