Business Development Executive (Saas Tools)

INFOHOST PTE LTD; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A dynamic tech company in Singapore is seeking a Customer Success Manager to bridge the gap between customers and product. Responsibilities include guiding clients through product adoption and driving engagement. Ideal candidates possess a proactive, customer-first mindset and excellent communication skills, with experience in SaaS products being a plus. Join this innovative team and make an impact in the world of tech.

Qualifications

• Proactive approach to customer relationships.
• Experience with SaaS products, account management, or customer success is a plus.

Responsibilities

• Be the trusted point of contact for clients.
• Drive engagement and assist customers with platform use.
• Identify opportunities for renewals and growth within accounts.

Skills

Customer-first mindset

Excellent communication

Relationship-building

Tech savviness

Job description

If you enjoy helping customers unlock the full potential of digital tools and thrive in a fast-moving tech environment, this role is for you. You’ll be the bridge between our customers and our product — ensuring they see real, lasting value in every interaction.

What You’ll Do:

• Be the trusted point of contact for our clients, guiding them through product adoption and best practices.
• Drive engagement and help customers make the most of our platform.
• Lead generation
• Collaborate with Marketing team to deliver a seamless customer experience.
• Identify opportunities for renewals, upsells, and growth within client accounts.
• Gather feedback and insights to continuously improve customer satisfaction

What We’re Looking For:

• A proactive, customer-first mindset.
• Excellent communication and relationship-building skills.
• A love for tech, collaboration tools, and digital innovation.
• Experience with SaaS products, account management, or customer success is a plus.

Join us and be part of a team that’s shaping the future of work — one connection at a time.

Ready to make an impact? Apply now and grow with us!